Administrative Assistant - Marketplaces and Dropship

We are looking for a highly motivated and organised individual to join our Digital Commercial Growth team as an  Administrative Assistant supporting the Dropship and Marketplace teams. Youll play a key role in day-to-day operations. This role involves managing system admin processes supporting daily tasks and working closely with the team to help grow supplier accounts and increase revenue. Youll be juggling multiple tasks across several projects so strong attention to detail and the ability to follow instructions are essential.

Responsibilities:

• Enter product data and map product attributes in internal systems.
• Ensure products are correctly categorised before going live and resolve categorisation issues for existing products.
• Help manage both the marketplace and dropship portals and address errors promptly.
• Review and improve product content including images categories and descriptions.
• Work with Account Managers to identify and flag product issues on websites and marketplaces.
• Support Account Managers with repricing and setting up promotions.
• Coordinate with the Data team to set up new brands or categories.
• Keep supplier contact details up to date and liaise with Customer Service on updates.
• Provide support to the Customer Service team when needed.

Qualifications :

What we are looking for:

• Strong attention to detail commitment to high-quality work and comfort with high volume data entry tasks.
• Good organisational and time management skills.
• Quick learner whos comfortable using spreadsheets and picking up new systems.
• Ability to adapt to shifting priorities and work well under pressure.
• Proactive resourceful and solutions-focused mindset.
• Excellent communication skills and a team-oriented attitude.
• A positive can-do approach and common sense when tackling tasks.

Additional Information :

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward Recognition and Opportunities

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits owned it or been relevant.

Fearless 1000  By October 2025 we want our share price to hit 10. If that happens for 30 or more consecutive trading days all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses worth from 50000 to 1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.

*subject to terms and conditions

Frasers Festival  an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe hosting a MEGA brand village guest speakers from the worlds biggest brands evening entertainment the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions  Once a quarter we offer 20 employees the opportunity to attend our CEO Sessions ran by our CEO and leadership team. Employees have the chance to connect network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect  In order to build the planets most admired and compelling brand ecosystem all employees must understand our business product and customers. Each financial year Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline and to bring ideas back to the office which will improve how we work.

Employee Welfare

Frasers Fit  Our Everlast Gyms Team are on a mission to make our workforce the best and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical Financial & Mental wellbeing. The app is accessible for every employee and includes training nutrition and lifestyle advice- all completely free.

Retail Trust  We know that its not just about physical health mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline wellness hub counselling and financial/legal support.

Whats next

Our Recruitment Team will be reviewing applications and all candidates will receive a response whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Remote Work :

No

Employment Type :

Full-time