Service Advisor - Poway Honda
Service Advisor - Poway Honda
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Job Description
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely friendly manner.
- Provides a complete and accurate written cost estimate for labor and parts. Establishes promised time.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
- Test-drive the vehicle or refer to the test technician as necessary.
- Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer zone or branch average.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications using maintenance menus.
- Maintains a dealership-prescribed standard for hours per customer repair order written.
- Understands and follows federal state and local regulations such as those governing the disposal of hazardous wastes OSHA right-to-know etc.
- Follows all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.
About Poway CA:
Located in northeast San Diego County Poway is known as The City in the Country and prides itself on the fact that over half of the citys 39.4 square-mile area is preserved as dedicated open space. The community offers a diverse range of housing options an outstanding school district a thriving business park with over 19000 jobs a broad range of dining and shopping opportunities beautiful parks 76 miles of trails numerous community events throughout the year and more. Poway is a great place to live work and play!
Its time to make the most important move of your career. From our cooperative team-based approach to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.
Qualifications :
- 2 years or more of previous Advisor experience
- High school diploma or the equivalent.
- Ability to read and comprehend instructions and information.
- Two years of experience in a dealership position.
- General knowledge of vehicle mechanical operations.
- ASE certification preferred.
- Sales experience preferred.
- Professional personal appearance.
- Excellent oral and written communication skills.
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test credit report and valid driver license
Additional Information :
All your information will be kept confidential according to EEO guidelines.
(The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $17.00/hr plus commission.)
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
