Customer Service Executive (Remote)
Customer Service Executive (Remote)
Posted on :
11-06-2025
Employer Active
1 Vacancy
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Job Description
Job Opportunity: Customer Service Executive (Remote)
Location: Remote (India-based candidates preferred)
Salary:/month
Job Type: Full-time
Shifts: 12-hour rotational (Day & Night)
Training: 15 days (Paid)
Freshers can also apply!
Job Overview:
Were hiring a Customer Service Executive to join a fast-growing online gaming company. If youre enthusiastic reliable and passionate about delivering top-tier support and youre comfortable working remotely in a structured environment wed love to hear from you!
Key Responsibilities:
- Handle customer queries via chat and phone (inbound & outbound)
- Assist players with account deposit withdrawal and gameplay-related issues
- Adhere to SOPs and company protocols
- Maintain accurate records and update internal systems
- Use Excel for data tracking and basic reporting
- Deliver timely professional and empathetic customer service
Requirements:
- Previous customer support experience (gaming experience is a bonus)
- Fluent in English and Hindi (regional languages are a plus)
- Comfortable using Excel (basic formulas and data entry)
- Willingness to work 12-hour rotational shifts including nights and weekends
- Strong self-discipline and time management
- Own laptop and desktop
Additional Details:
- 100% Remote Role
- Immediate joiners preferred
Employment Type
Full Time
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