Client Manager - CPG/Retail Insights
Client Manager - CPG/Retail Insights
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1 Vacancy
Job Description
The Client Manager at NIQ is an experienced Industry Insights expert with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries markets and consumers using NIQ data with the NIQ toolsfollowing the NIQ standards. Also responsible for strong execution of the Service Model as well as guiding and coaching more junior members.
Responsibilities
- Work as a master of propriety NIQ tools and metrics and use these to help solve clients business questions
- Work closely with the cross functional partners to transform customer experience
- During briefing sessions independently respond to field business questions and develop analytical outlinesthat leverage multiple NIQ solutions into a cohesivestory
- Simplify/visualize data and translate numbers into a compelling story for clientswith insightful callouts and actionablerecommendations
- Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently
- Drive customer satisfaction through analyses and delivery of relevant and impactful insights
- Lead generation:Identifyrevenue leads in an independent way and takeownershipin partnering with AD to convert these intorevenue opportunities
- Execute strongly based on the service model
- Take initiative to remove roadblocks when theyarise
- Lead by example guide and coach juniormembers
- Champion an initiative within business unit and provide guidanceto peers in that specific area also accountable for delivering as per the KPI on this area
- Lead Thought Leadership projects
- Client briefing: In-market: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. Guides and supports junior on the same. Hub: Ensure briefing document is received from the in-market with all areas complete. Ask in-market teams for clarity. Guides and supports juniors to do the same
Qualifications :
- 2-5 years of experience in the CPG industryand/or related sales category management marketresearch
- Masters degree is a plus
- Prior experience withNielsenIQ(or similar) solutionspreferred in analytics space including POS/Paneldata
- Curious person who likes building stories based on data to answer business questions
- Strong analytical mind and excellent numerical skills
- Knowledge of Microsoft Excel PowerPoint and Google Sheets/Slides
- Excellent command of both written and spoken English
- Digital savvy & fast learner of concepts/ tools/ analyses
- Proficiency in pulling analyzing and incorporating all NIQ data sources that are relevant to the client(s) i.e. RMS Homescan Omni Spectra etc
- Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks in order to drive usage
- Ability to coach others in data analyses and working with the NIQ tools
Additional Information :
This role has a market-competitive salary with an anticipated base compensation of the following range: $76500-$93000. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
