Sales Operations Manager
Sales Operations Manager
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Job Description
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500000 organizations including 80% of the Fortune 100 rely on Airtable to transform how work gets done.
As a member of the Sales Operations Team youll play a critical role in both the design and execution phase of Airtables go-to-market motion. In this role youll be a key driver of operational excellence across our go-to-market (GTM) organization supporting scalable revenue growth and empowering our Sales and Customer Success teams. You will partner cross-functionally with Sales Leadership RevOps Finance Enablement and Systems teams to evolve Airtables GTM systems processes and data infrastructure. This is a highly collaborative and visible role that blends analytics systems thinking and program execution to ensure our revenue teams have the insights structure and tools to succeed.
What youll do
- Own GTM Data Integrity & Enrichment: Lead our account enrichment strategy defining data quality excellence standards. Maintain clean account hierarchies ownership rules and optimize enrichment from sources like ZoomInfo and Clearbit to ensure consistent CRM data integrity.
- Sales Planning & Coverage Design: Partner with Sales Strategy and Revenue Leadership to define and maintain scalable segmentation territory models and coverage strategies that reflect our evolving customer base and market opportunity.
- Territory Operations: Manage territory assignments with a focus on equitability performance optimization and responsiveness to GTM shifts ensuring sales resources are allocated for maximum effectiveness.
- Sales Operations Analytics: Build dashboards and reporting frameworks that monitor pipeline health rep performance and deal velocity. Deliver actionable insights that accelerate revenue growth improve forecast accuracy and identify emerging sales trends.
- Process & Systems Enhancement: Lead major systems enhancements and new tool rollouts to support the lead-to-order process from documenting business requirements through to UAT adoption and hypercare. Streamline existing workflows through automation and reinforce account hygiene best practices.
- Champion Change Management: Act as a key project manager for GTM transformation initiatives ensuring alignment adoption and minimal disruption across systems and teams.
- Partnership Across Functions: Serve as a trusted partner to Sales Customer Success Finance and Enablement teams to maintain operational alignment and business continuity.
Who you are
- You have 7 years of experience leading cross-functional projects within global SaaS sales organizations
- You possess deep knowledge of Salesforce Sales Cloud and proficiency with sales engagement platforms (ZoomInfo Ringlead Clearbit Outreach Gong LeanData etc.)
- You have proven experience in data enrichment strategy and implementation
- Youre a high EQ communicator who can translate complex business issues into clear actionable insights
- You have a track record of successfully implementing systems improvements and process optimization
- Youre a strategic thinker who can transform business needs into operational solutions
- You build trust across organizational boundaries and drive alignment effectively
- You have a roll up your sleeves mentality with meticulous attention to detail
- You thrive in fast-paced evolving environments with a high degree of adaptability
- You take pride in measuring results through quantitative metrics and accountability
- You maintain a customer service mindset with commitment to transparent communication and realistic SLAs
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds experiences abilities and perspectives. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any characteristic protected by applicable federal and state laws regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition disability or religious belief/practice which inhibits your ability to participate in any part of the application or interview process please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
#LI-Remote
Compensation awarded to successful candidates will vary based on their work location relevant skills and experience.
Our total compensation package also includes the opportunity to receive benefits restricted stock units and may include incentive compensation.To learn more about our comprehensive benefit offerings please check outLife at Airtable.
For all work locations (including remote) the base salary range for this role is:
$122000 - $159700 USD
Please see our Privacy Notice for details regarding Airtables collection and use of personal information relating to the application and recruitment process by clickinghere.
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All official Airtable communication will come from an @ email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt contact us at . Learn more about avoiding job scams here.
Required Experience:
Manager
Employment Type
Full Time
