Customer Service Agent
Customer Service Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers providing professional support resolving inquiries and ensuring a positive customer experience. If you enjoy working in a fast-paced environment and have a passion for helping others we encourage you to apply.
Responsibilities
Respond to customer inquiries via phone email and live chat in a timely and courteous manner
Provide accurate product and service information
Resolve complaints and escalate issues as needed
Maintain records of customer interactions and transactions
Collaborate with team members to improve customer service processes
Ensure high levels of customer satisfaction and professionalism at all times
Qualifications :
Qualifications
High school diploma or equivalent; associate degree preferred
Proven experience in a customer service or call center environment
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to multitask and work under pressure
Basic computer proficiency and familiarity with customer management software
Additional Information :
Benefits
Competitive salary: $33000 $41000 annually
Opportunities for career advancement and skill development
Paid training and onboarding
Health dental and vision insurance packages
Supportive team environment
Paid time off and holidays
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
