- As a system engineer and customer technical interface you will be responsible for establishing and maintaining strong technical relationships with key customers in the gateway Powernet Guardians keyless system vehicle integration platform sector.
- You will serve as the primary technical point of contact between the organization and the customer ensuring that their technical needs are met and projects are executed successfully.
Your tasks will be:
- Analyze customer requirement to provide an important input to development team.
- Lead and collaborate with global engineers to deliver high quality timely deliverables to customer requirements.
- Develop and maintain strong technical relationships with key customer accounts understand the customers technical needs challenges and goals.
- Possess a deep understanding of product development including hardware and software components.
- Provide technical support to customers including troubleshooting issue resolution and guidance on product integration. Coordinate with the organizations technical teams to address customer concerns effectively.
- Work closely with customers to understand their unique requirements and collaborate with product development teams to design and develop customized solutions when necessary.
- Prepare and maintain technical documentation including specifications user manuals and technical guidesfor customers.
- Assist the sales team in technical pre-sales activities including product demonstrations technical presentations and proposal development.
- Act as the voice of the customer within the organization by collecting feedback on product performance and suggesting improvements.
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Qualifications :
- Degree in Electrical Engineering/Computer science or experienced in the field of related engineering.
- Voluntary proactive and systematic approach to work a sense of responsibility to be a team player and complete the task and experience leading conflict to unification.
- Experience working with Japanese customers. Experience in system development (technical liaison)
- English proficiency (TOEIC 600 and above) Japanese proficiency (N2 and above)
The following is a plus:
- Experience in developing applications with automotive international standards such as AUTOSAR and UDS
- Experience in Automotive tools such as CANoe and CANape
- Experience in requirement management tools such as Doors
- Experience in customer management
Business trips& Attractiveness:
- Domestic1-2 days/Bi-week
- Overseas1-2 times/year (Germany Vietnam India etc)
- Remote work is possible. The ratio can be freely discussed.
- Central role between technical customer management and regional business lead role.
- /Computer Science
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- TOEIC 600N2
Additional Information :
- Cross-domain Computing Solution Business Division is motivated to lead revolutionary changes in automotive industry.
- Flexible worktime options benefits and services medical services employee discounts catering facilities access to local public transport room for creativity urban infrastructures
Remote Work :
No
Employment Type :
Full-time