Staff Cloud Solution Engineer - Cloud Solutions Team
Staff Cloud Solution Engineer - Cloud Solutions Team
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Job Description
SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.
Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .
What were looking for
As a member of the infrastructure team at Survey Monkey you will have a direct impact in designing engineering and maintaining our Cloud Messaging and Observability Platform. Solutioning with best practices deployment processes architecture and support the ongoing operation of our multi-tenant AWS environments. This role presents a prime opportunity for building world-class infrastructure solving complex problems at scale learning new technologies and offering mentorship to other engineers.
What youll be working on
- Architect build and operate AWS environments at scale with well-established industry best practices.
- Automating infrastructure provisioning DevOps and/or continuous integration/delivery.
- Provide Technical Leadership & Mentorship
- Mentor and guide senior engineers to build technical expertise and drive a culture of excellence in software development.
- Foster collaboration within the engineering team ensuring the adoption of best practices in coding testing and deployment.
- Review code and provide constructive feedback to ensure code quality and adherence to architectural principles.
- Collaboration & Cross-Functional Leadership
- Collaborate with cross-functional teams (Product Security and other Engineering teams) to drive the roadmap and ensure alignment with business objectives.
- Provide technical leadership in meetings and discussions influencing key decisions on architecture design and implementation.
- Innovation & Continuous Improvement
- Propose evaluate and integrate new tools and technologies to improve the performance security and scalability of the cloud platform.
- Drive initiatives for optimizing cloud resource usage and reducing operational costs without compromising performance.
- Write libraries and APIs that provide a simple unified interface to other developers when they use our monitoring logging and event-processing systems.
- Participate in on-call rotation.
Support and partner with other teams on improving our observability systems to monitor site stability and performance
Wed love to hear from people with
- 12 years of relevant professional experience with cloud platforms such as AWS Heroku.
- Extensive experience leading design sessions and evolving well-architected environments in AWS at scale.
- Extensive experience with Terraform Docker Kubernetes scripting (Bash/Python/Yaml) and helm.
- Experience with Splunk OpenTelemetry CloudWatch or tools like New Relic Datadog or Grafana/Prometheus ELK (Elasticsearch/Logstash/Kibana).
- Experience with metrics and logging libraries and aggregators data analysis and visualization tools Specifically Splunk and Otel.
- Experience instrumenting PHP Python Java and applications to send metrics traces and logs to third-party Observability tooling.
- Experience with GitOps and tools like ArgoCD/fluxcd.
- Interest in Instrumentation and Optimization of Kubernetes Clusters.
- Ability to listen and partner to understand requirements troubleshoot problems or promote the adoption of platforms.
- Experience with GitHub/GitHub Actions/Jenkins/Gitlab in either a software engineering or DevOps environment.
- Familiarity with databases and caching technologies including PostgreSQL MongoDB Elasticsearch Memcached Redis Kafka and Debezium.
- Preferably experience with secrets management for example Hashicorp Vault.
- Preferably experience in an agile environment and JIRA.
SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.
#LI - Hybrid
Why SurveyMonkey Were glad you asked
SurveyMonkey is a place where the curious come to grow. Were building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey we weave employee feedback and our core values into everything we do to create forward-looking benefits policies employee programs and an award-winning culture including our annual holiday refresh our annual week of service learning and development opportunities like Curiosity Week and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Required Experience:
Staff IC
Employment Type
Full-Time
