Growth Lead

About Cleo

At Cleo were not just building another fintech app. Were embarking on a mission to fundamentally change humanitys relationship with money. Imagine a world where everyone regardless of background or income has access to a hyper-intelligent financial advisor in their pocket. Thats the future were creating.

Cleo is a rare success story: a profitable fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isnt just a job; its a chance to join a team of brilliant driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If youre driven by complex challenges that push your expertise the chance to shape something truly transformative and the potential to share in Cleos success as we scale while growing alongside a company thats scaling fast this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

About the role:

Were looking for a sharp driven Growth Lead to help unlock Cleos next phase of Growth. Sitting at the intersection of data product and commercial strategy youll use your analytical superpowers and bias for action to accelerate engagement and revenue.

As Growth Lead youll act as a strategic partner across squads owning and driving high impact growth initiatives from uncovering user insights and ideating new features to prioritising roadmaps and leading experimentation.

Coordinate the strategy across the business to align acquisition onboarding churn prevention and resurrections to improve long term subscriber retention

Key Responsibilities:

• Drive long-term growth of Cleo products and features through a combination of data analysis product ideation and experimentation to optimise product experience
• Own the retention roadmap and prioritisation of initiatives and connect retention work directly to metrics like CAC payback and LTV growth.
• Use data to understand trends in user behaviour and product usage to influence strategy
• Identify opportunities to drive growth and prioritize them to maximise long-term growth
• Use these opportunities to feed into road mapping and resource allocation
• Execute on projects by working closely with engineering product management data science and other members of product teams to land impact on product goals.
• Support areas of the business and squads to understand how they can progress towards their goals faster
• Lead experimentation from designing tests to analysing results in order to make launch decisions
• Collaborate across squads ensuring transparent communication and efficient stakeholder management.
• Share customer insights to refine targeting messaging and product development
• Stay updated on industry trends and growth techniques
• Coordinate with cross-functional teams to ensure seamless execution of growth initiatives.

About you:

• Addicted to having an outsized impact and focusing on the outcome beyond all else
• Problem solver who can effectively structure problems to generate buy-in
• 5 years of relevant experience in growth and engagement with a proven track record of execution in high-growth fast-paced and product-led businesses
• Deeply analytic with the ability to use SQL to dig into data
• Exceptional communication leadership and collaboration skills.
• Ability to grasp product intricacies rapidly and deeply immerse in the domain.
• Experience in aligning teams work with company values and OKRs.
• Proactive approach to decision-making and problem-solving.
• Deep understanding of agile methodologies and their application in growth initiatives.
• Experience and passion for user engagement and growth strategies

What do you get for all your hard work

• A competitive compensation package (base equity) with bi-annual reviews aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: This is a G3/G4 role so we can pay up to 80k p.a depending on experience.
• Work at one of the fastest-growing tech startups backed by top VC firms Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things leading others challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We cant fight for the worlds financial health if were not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. Were a globally distributed team. If you live in London we have a hybrid approach wed love you to spend one day a week or more in our beautiful office. If youre outside of London well encourage you to spend a couple of days with us a few times per year. And well cover your travel costs naturally.
• Other benefits;
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year public holidays ( an additional day for every year you spend at Cleo up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality dental cover and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities online and in-person
• Well pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme
• And many more!

We strongly encourage applications from people of colour the LGBTQ community people with disabilities neurodivergent people parents carers and people from lower socio-economic backgrounds.

If theres anything we can do to accommodate your specific situation please let us know.

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If youre an existing user youll still have access to the app. But some features wont be available (just for a little while). Why 99% of our users are based

in the US where financial health is often overlooked. Weve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then well be able to apply what we learn to better support our UK users in the future.