Technical Quality Manager (73176)

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.
To achieve our ambition we are looking for colleagues who are ready to join us on this journey! Tomorrow cant wait lets shape it together!

What are the key objectives and expectations from this role

To assure the integrity of technical operations in the Analytical Centre of Excellence laboratories at Southampton including the specification development and validation of methods laboratory procedures management systems and documentation.

Provide technical leadership to enable the Analytical Development department to maintain its fixed scope of ISO 17025 accreditation and to progress to a flexible scope of accreditation.
Support the expansion of accredited test methods for the Analytical Quality Growth department by providing technical leadership coaching and training as necessary.

The candidate must have significant postgraduate and industrial contract or research experience in the leadership or supervision of quality management systems in an ISO 17025 accredited analytical testing candidate must have experience of influencing and engaging peers and senior peers to achieve strategic business outcomes.

The role will involve working closely with the Head of Analytical Development the Head of Analytical Quality Growth the Science Quality Manager and their direct reports.
It will also require engagement with other internal partners co-operation with external assessors and engagement with members of the United Kingdom Accreditation Service.

What is the direct impact of this role on the team or organization

Our analytical capabilities are utilised to support BATs harm reduction strategy including evaluation of e-cigarettes heated products and nicotine pouches enabling product launches and supporting a competitive product pipeline.

This role directly delivers on BATs core purpose of A Better Tomorrow via the science and technical framework to reduce the public health impact of our business.

Your key responsibilities will include:

• Act as primary point of contact with UKAS for documentation and management of assessment activities
• Direct the analytical quality management system to ensure conformance with all ISO 17025 requirements
• Liaise with Science Quality team and team leads to support internal audit program for Analytical CoE laboratories
• Provide technical guidance to Analytical CoE leadership to achieve all goals relating to accreditation
• Providetraining and development in ISO 17025 and related technical processes to colleagues as required
• Collaborate in the development and validation of methods and procedures to ensure alignment with ISO 17025
• Liaise with partners to review current and future business needs and fitness of analytical capabilities
• Assure conformance of own work and that of the Analytical CoE laboratories with ISO 17025 requirements
• Support the technical review/assessment of procedures methods and documentation for Analytical CoE labs

What are we looking for

• Expertise in the development validation and application of analytical methods preferably in an industrial contract or research laboratory including method troubleshooting.
• Demonstrable expertise in the direction of quality management systems in an ISO 17025 accredited laboratory including receiving external audits and effective engagement with accreditation bodies.
• Experience of chromatographic and spectroscopic instrument operation and data analysis using a range of instrument vendor (e.g. Agilent Waters Sciex Thermo Bruker) platforms
• Lead the design review and continuous improvement of the laboratorys quality management system
• Provide proactive guidance to laboratory leadership team to ensure conformance with ISO 17025 requirements for fixed and flexible scopes as needed
• Design review and lead processes for internal technical audit and external technical assessment
• Degree (BSc or equivalent) in chemistry or a chemistry-based science with additional industrial experience and/or a higher academic qualification (e.g. MSc).
• Certified training in laboratory internal audit to ISO 17025:2017 and/or Laboratory Quality Management Systems.

Beneficial

• Detailed practical knowledge of analytical techniques including GC/MS HPLC/MS/MS Time of Flight MS UV/Vis/IR spectroscopy smoking engines
• Peer and senior peer engagement and influencing skills

Qualifying questions for applicants

• Have you worked as quality system leader in an ISO 17025 accredited pharmaceutical food tobacco or consumer product testing laboratory
• Are you a proficient technical leader and coach of others
• Do you have strong problem-solving skills and ability to focus on critical detail
• Do you have practical expertise in the validation of complex analytical methods (e.g. HPLC/MS/MS GC/MS/MS)

What we offer you
We offer a market leading annual performance bonus (subject to eligibility)
Our range of benefits varies by country and includes diverse health plans initiatives for work-life balance transportation support and a flexible holiday plan with additional incentives
Your journey with us isnt limited by boundaries; its propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement where your career progression isnt just a statement its a reality were eager to build together. Seize the opportunity and own your development; your next chapter starts here.
Youll have access to online learning platforms and personalized growth programs to nurture your leadership skills
We prioritise continuous improvement within a transformative environment preparing for ongoing changes

WHY JOIN BAT
Were one of the few companies named as a Global Top Employer by the Top Employers Institute certified in offering excellent employee conditions.

At BAT we champion collaboration inclusion and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive irrespective of factors such as gender sexual orientation marital or civil partnership status gender reassignment race religion or belief colour nationality ethnic or national origin disability age skills experience education socio-economic and professional background as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone without hesitation to apply. Through our Global Returners program we provide support to professionals seeking to re-enter the workforce after an extended absence be it for family care parental leave national service sabbatical or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.