Auto Body Estimator / Collision Estimator
Auto Body Estimator / Collision Estimator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Department: Collision / Body Shop
Reports To: Body Shop Manager
Location: Warren MI
Job Summary:
- Inspect damaged vehicles to assess repair needs and write detailed damage estimates using estimating software
- Communicate with customers to explain repair processes timelines and cost estimates.
- Submit and negotiate estimates with insurance adjusters to obtain approvals.
- Order and track parts in coordination with the parts department.
- Keep customers updated on repair status and any changes to the timeline or cost.
- Review final repairs to ensure quality and accuracy before customer delivery.
- Maintain organized repair files including photos notes and documentation.
- Assist with scheduling repairs and managing shop workload.
- Ensure compliance with OEM repair procedures and shop safety standards.
- Provide excellent customer service maintaining CSI scores and return business.
- High school diploma or equivalent required; vocational training in automotive repair or estimating preferred.
- 2 years of experience in estimating or collision repair.
- Proficiency in estimating software .
- Familiarity with DRP (Direct Repair Program) guidelines and insurance processes.
- Strong customer service and communication skills.
- Attention to detail time management and organizational skills.
- Valid drivers license and clean driving record.
- Full-time MondayFriday.
- Shop/office environment; some time spent inspecting vehicles in various weather conditions.
- May require standing bending and lifting up to 25 lbs.
Employment Type
Full-Time
