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Technician

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1 Vacancy
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Job Location drjobs

Midland - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Technician

Job Summary:
Profire Energy is a leading provider of Burner Management Systems and associated equipment to the oil and gas industry. With locations in Spruce Grove Alberta; Lindon Utah; Oklahoma City Oklahoma; Pennsylvania/New York and in Victoria and Houston Texas. Profire has been recognized as one of the fastest-growing companies in the world. We are currently seeking a results-oriented and dedicated individual to join our team as a Technician.


Job Requirements:
  • Collaborate with Sales on customer initiatives training and other business development related activities.
  • Assist and collaborate sales team with responses to technical requests and documentation support (time tickets combustion reports)
  • Provide weekly status updates on open sales orders and direct completion activities as required
  • Become subject matter expert on all Profire products. Train with manager peers technicians engineering and self.
  • Ensure accurate safe efficient and professional service on and with Profire products:
    • Installations
    • Burner Maintenance
    • Combustion Analysis
    • Warranty & Repair
  • Interface with customers in a collaborative manner.
  • Provide professional and accurate technical support to customers and users of Profire products.
  • Be available to provide technical support facilitation of customer service call outs including after hours and weekends.
  • Ensure that all service tickets and work orders are complete and accurate.
  • Ensure profitability of service team by properly billing out technicians for all installation service call burner maintenance etc.
  • Work to ensure end of month closure for all service projects to ensure timely customer invoicing
  • Contribute to the sales process within territory by attending meetings when required and ensuring service team conveys professionalism reliability and accuracy.
  • Coordinate effort with Regional Sales Manager and Territory Sales reps.
  • Work with our Business Development group in seeking out new opportunities outside of oil and gas.
  • Participate in the sales process including quoting initial implementation and service follow-up.
  • Train installation partners on Profire Installations operation and trouble shooting.
  • Monitor technician inventory levels.
  • Responsible for post-installation follow-up with customers.
  • Conduct field completion and work evaluation of technician work to ensure brand standard is achieved
  • Report sales referrals to Regional Sales Manager.
  • Ensure technician part lists are accurate and ready to perform work orders.
  • Help in the growth of our service team throughout Canada and USA.

Job Qualifications:
  • Demonstrated field installation expertise
  • Ability to comply with all customer requirements for onsite work including background checks and drug tests
  • Mechanical and electrical inclination
  • Technical degree/Trade diploma or equivalent experience
  • Willingness to travel
  • Ability to collaborate and problem solve with other intercompany departments.


Required Experience:

IC

Employment Type

Full Time

Company Industry

About Company

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