Product Manager
Product Manager
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Job Description
Why Join HYCU
HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises cloud-native and SaaS IT environments the company provides unrivaled data protection migration disaster recovery and ransomware protection to thousands of companies worldwide. The companys award-winning R-Cloud platform eliminates complexity risk and the high cost of legacy-based solutions providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91 HYCU has raised $140M in VC funding to date and is based in Boston Mass. Learn more at .
Overview
As HYCUs Product Manager for IT Service Management (ITSM) and DevOps workloads built around Atlassian portfolio and adjacent SaaS you will define the vision roadmap and success metrics for Data protection of Atlassian Cloud workloads at HYCU. Partnering tightly with engineering alliances product marketing corporate marketing and field teams youll turn customer painsrisk of data loss compliance gaps complex restoresinto differentiated revenue-driving features that delight DevOps and ITSM leaders.
Location:
- Bangalore India (Hybrid Office)
What Youll Do:
- Identify customer pain prioritize core product requirements and articulate customer use cases
- Develop roadmap for Atlassian modules aligned to market trends in ITSM DevOps and platform engineering
- Develop Press Release (PR)-FAQ Packaging & Pricing
- Collaborate with Product Marketing on Product Positioning
- Conduct market competitor and TAM analyses; translate insights into investment proposals
- Enable Solutions Engineers and Customer Success both internal & partners with demos battlecards and field training
- Serve as subject-matter expert during key deals and conferences
- Build and nurture relationships with Atlassian product & solution ecosystem teams
What Were Looking For:
- Minimum of 7 years of SaaS product management experience in B2B SaaS with a proven track record of success
- Hands-on expertise with Atlassian Cloud products (admin-level familiarity with Jira JSM Confluence Bitbucket or Opsgenie)
- Solid grasp of backup disaster recovery and cyber-resiliency concepts (retention immutability RPO/RTO)
- Comfort analyzing market data defining KPIs and presenting to executive teams/C-suite
- Experience collaboratingwith
global engineering teams
- Experience articulating customer pain in a synthesized manner
- Excellent written & verbal communication; able to translate deeply technical ideas into crisp value propositions
Its Great if You Have:
- Experience with IT Service Management (ITSM) practices and solutions like Jira Service Management and ServiceNow
- SaaS Product Management with proven wins in ITSM DevOps or developer-tool markets
- Familiarity with engineering toolchain (Atlassian Suite Azure DevOps Git Repositories etc.)
- Experience within data protection cloud-native security data storage industries
- Experience in a fast-paced high-growth startup
Attributes of a Successful HYCUer in this role:
- Self-starter and strategic thinker who thinks outside the box
- Takes responsibility and ownership for driving successful outcomes. Youre results-driven with a winning attitude
- Team player! You have excellent people and management skills to interact with staff colleagues cross-functional teams and third parties
- Hands-on and builders mentality with an entrepreneurial mindset and intrinsic motivation
- Obsessed with being customer-focused We know our customers and are advocates for their voice and point of view across HYCU
- Intellectual curiosity always open for continuous learning/growth mindset
Who We Are:
Our Core Values: Authenticity Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our pride ourselves in developing an inclusive and diverse company that supports ouremployees and customers to do extraordinary things.
The following is how we approach each Core Value:
- Authenticity To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally authenticity in relationships: ensuring that we are honest and do what we say were going to do.
- Grit To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether its staying late to help a colleague or customer or finding a better process and making sure its communicated cross-functionally. You just have to do it and love itand never stop trying.
- Empathy We need to care about each other about our clients about our business and about the world around us. That might seem like a tall order but if we dont live in a constant state of empathy if we dont strive to truly put ourselves in another persons shoes we cannot truly serve the market.
We are at our best when we stay true to our Core Values.Simon Taylor CEO
What We Offer:
Come work for one of CRNs Cloud 100 Companies for 2025. At HYCU youll have the opportunity to build your career with a Visionary B2B SaaS company from Gartners Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical insurance generous time off and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program.
Required Experience:
Senior IC
Employment Type
Full-Time
