AVP, Liability Director, Claims Programs
AVP, Liability Director, Claims Programs
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1 Vacancy
Job Description
With a company culture rooted in collaboration expertise and innovation we aim to promote progress and inspire our clients employees investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short We Enable Possibility.
Job Summary
The Liability Director position preferred location is Hartford NYC Jersey City. The position will have responsibility for working with Third Party Claim Administrator Managed Business Units (primarily Programs and some Alternative Markets) The position will support the Claim Organization in achieving world class technical claim outcomes.
Responsibilities
- Provide technical expertise and oversight to the Claims Account Managers in the analysis and handling of coverage issues
- Provide technical expertise and oversight to the Claims Account Managers in the handling of complex claims
- Manage the Trial Committee process to include review of cases set for trial assist in development of a resolution strategy oversee reporting process to Home Office
- May attend mediations and trials of complex cases
- Reviewing/editing timely/appropriate responses to Time Limit/Stowers/Policy Limit Demands
- Complete general liability and automobile liability reserve reviews of accounts
- Review of various analytics/reports to identify cases that should be elevated for further discussion: BI Predictive Modeling System
- Review of Large Loss Snapshot
- Reserve Reviews
- Conduct training for the Claims Account Managers and TPA Claim Handlers on current topics and facilitate both internal and external partnership calls to discuss issues of concern.
- Partner with liability directors and line managers in ensuring consistency in process and quality claim handling across business units
- Identify opportunities for loss cost reduction and support strategies that result in improved financial outcomes
- Address state and federal regulatory issues (Medicare issues state insurance department audits and complaints state workers compensation board requirements etc.)
- May work on various claims related projects as needed
Required Skills/Experience
- Minimum 15 years in the insurance industry
- Multiline experience as a frontline claims adjuster/supervisor as well as experience in a service/account management role
Qualifications
- Detailed technical knowledge of automobile and general liability claims handling with the ability to advise Claim Account Managers and TPA staff on the handling of complex injury and property damage cases. Particular knowledge in the handling of construction related claims is helpful but not required.
- Ability to analyze complex coverage issues draft coverage disclaimers and Reservation of Rights letters
- Excellent Organizational skills
- Excellent Interpersonal skills
- Excellent problem solving and critical thinking skills
- Excellent communication and presentation skills
- Strong Negotiation Skills
- Ability to work and make decisions in a team-based environment
- Liability Claims Audit experience
- Proficiency in MS Word/Excel/Power Point
Education
- Bachelors Degree
#LI-SW1
#LI-HYBRID
For individuals assigned or hired to work in the location(s) indicated below the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$125 000 - $155000/year
Total individual compensation (base salary short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location scope & responsibilities of the role qualifications talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Click here to learn more on available benefits.
Do you like solving complex business problems working with talented colleagues and have an innovative mindset Arch may be a great fit for you.If this job isnt the right fit but youre interested in working for Arch create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Archs Talent Acquisition team.
14400 Arch Insurance Group Inc.Required Experience:
Exec
Employment Type
Full-Time
