Claims Processor
Claims Processor
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1 Vacancy
Job Description
DCASs mission is to make City government work for all New Yorkers. From managing New York Citys most iconic courthouses and municipal buildings to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental in the successful day-to-day operations of the City of New York.
Our commitment to equity effectiveness and sustainability guides our work providing City agencies with the critical resources and support needed to succeed including:
-Recruiting hiring and training City employees.
-Managing 55 public buildings.
-Acquiring selling and leasing City property.
-Purchasing more than $1 billion in goods and services for City agencies.
-Overseeing the greenest municipal vehicle fleet in the country.
-Leading the Citys efforts to reduce carbon emissions from government operations.
When you work at DCAS youre not just working for one agency but in service to all of them. Its an opportunity to provide critical support quality customer service and help protect the future of New York City for generations to come. Visit our website at to learn more about the work we do.
The New York City Department of Citywide Administrative Services (DCAS) seeks to hire a Claims Processor within Human Capitals Unemployment Insurance Unit. The Unemployment Insurance Unit is a cost avoidance unit that is responsible for all unemployment insurance matters for all Mayoral agencies within the City of New York. The Unemployment Insurance Unit is responsible for answering all UI claims and inquiries attending Unemployment Insurance Hearings and appealing all unwarranted charges against the Citys account.
The Unemployment Insurance (UI) unit seeks to hire one (1) Claims Processor to support the UI Administrative Manager. With latitude to exercise independent judgment and decision-making the selected candidates responsibilities will include but not be limited to the following:
-Sort all incoming mail in priority order and distributes mail accordingly on a daily basis.
-Investigate all incoming UI claims by obtaining the appropriate separation codes from Payroll Management System (PMS)
-Enter all UI claims in the Unemployment Insurance Case Tracking System (UICTS)
-Upload and attach all UI claims in UICTS
-Identify all viable separation issues to be distributed to the Deputy Director
-Identify all UI claims that require an update
-Identify fraudulent UI claims
-Processes all UI claims for seasonal employees (Parks DOT NYPD: School Crossing Guards DOHMH: Public Health Nurses; Job Training Participants (JTPs))
-Process all UI claims for non-City employees (Cannot Identify) and Poll Workers (9Poll) in a timely manner to comply with the NYS imposed deadline and submit protests
-Discuss work assignments with Deputy Director to resolve problems
-Responsible for uploading and attaching monthly charges to UICTS from the NYS DOL
-Answers and transfers all incoming calls from the NYS Department of Labor (DOL) to appropriate staff
-Responsible to respond to first time charge assessed against the Citys account
-Review pending monthly charges for Cannot Identify and 9Polls
-Submit monthly charge protests for Cannot Identify and 9Polls to the NYS DOL
-Responsible for distribution and review of work for all temporary employees
-Responsible for the submission of weekly timesheets for all temporary employees
-Responsible for preparation of documentation for shredding
* Please note that the hours/shifts are 35 hours per week / Monday-Friday / 9am - 5pm
Please go to or for current NYC employees and search for the Job ID # 721866. No phone calls faxes or personal inquiries permitted. Only those candidates under consideration will be contacted.
SPECIAL EXAMINER (DCAS) - 06668
Qualifications :
1. Education and/or experience appropriate to qualify for the specific assignment.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
