Tech Service Engineer
Tech Service Engineer
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Job Description
We are Techmer PM the worlds foremost materials design firm creating custom polymers that make up essential products. Through our long-standing partnerships with processors original equipment manufacturers and product designers weve worked for decades to tackle manufacturing and business challenges through sustainable future-minded solutions.
We are currently seeking a Technical Service Engineer for our Clinton Tennessee facility.
Benefits Include:
- Eligible for medical benefits on your first day!
- High-deductible health plan offering that includes up to $1000 towards your Health Savings Account (HSA) per year.
- Free Teledoc membership included when you enroll in medical benefits.
- Employee Assistance Program which includes 5 free counseling sessions per year and access to free legal guidance
- 401(k) with 6% company match. You are 100% vested from Day 1 of contribution
- Free investment consultative services for your 401(k) plan.
- Company paid disability and life insurance
- 10 vacation days per year (pro-rated your first year)
- 10 company-paid holidays
- 2 weeks of parental leave
- Tuition reimbursement with up to a $20000 lifetime maximum
- Annual salary reviews and bonus opportunities
- Salary employees are paid bi-weekly on Friday
We are currently seeking a Technical Service Engineer for our Clinton Tennessee facility.
Responsibilities include:
- Monitors and drives assigned work orders to on-time completion
- Notifies management of roadblocks to completing work and assist in removing roadblocks as needed
- 100% notification of late work orders to the work requestor prior to work order being late
- Turns in raw material code paperwork and assist in raw material code generation
- Enters formulations into ERP system based on work order customer and property requirements
- Enters quality tests and parameters into ERP system based on formula product and customer requirements
- Researches new raw materials and takes part in vendor discussions for either off-sets of current materials or new raw materials
- Enters work orders as needed
- Creates marketing literature and exhibits as requested
- Generates costings upon request and with new developments and sends to internal requestors
- Acts as the main point of contact for assigned work orders for the company
- Develops go-to product lists for product recommendations for various use cases
- Researches customer complaints and participates in root-cause analysis exercises to come to root-cause and implements corrective actions
- Manages projects and timelines to meet customer expectations and documents project updates in project management software
- Leads and participates in customer technical discussions
- Participates in Kaizen events to optimize process reduce and eliminate non-conformance and rework and reduce manufacturing costs.
- Assists Director of Technology and Sustainability on tasks as needed
- Safety
- Training
Qualifications/Requirements/Skills:
Bachelors degree in chemistry or engineering or five or more years of experience in product development.
- Experience in Excel and Word
- Good oral and written communication skills
- At least 1-5 years experience in product development
- At least 1-5 years experience in project management
- Ability to learn and incorporate new knowledge in technical development
- Knowledge of plastic testing analytical test methods
- Ability to learn and follow instructions
- Ability to interpret analytical data
- Ability to work independently
Employment Type
Full-Time
