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Customer Service Representative

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1 Vacancy
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Job Location drjobs

Traverse City, MI - USA

Hourly Salary drjobs

$ 17 - 19

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
About Us

Culligan has been a leader in water treatment for over 85 years offering innovative solutions to improve water quality for homes and businesses. We are passionate about delivering clean safe and healthy water while providing exceptional service to our customers. As the experts in Water Treatment we exist to improve the well-being of all!

Position Overview

Are you passionate about people and problem solving Ready to join a company thats been redefining water quality for over 85 years McCardel Culligan is looking for an enthusiastic and dependable Customer Service Representative to be the friendly knowledgeable voice of our trusted brand. As a member of our dynamic customer care team youll be a solution finder relationship builder and ambassador of clean safe water in the communities we serve.

The Customer Service Representative works directly with customers to discuss orders resolve problems and meet related needs. To be a successful Customer Service Representative you should be detail-oriented organized and have strong interpersonal and communication skills.
Benefits/Perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement with company match
  • Vacation paid time off
  • Company-paid training
  • Employee discounts for Culligan in-home products
  • Eligibility for annual recognition and training meetings/events

Responsibilities
  • Extensive problem-solving order processing and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation

Qualifications
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word excel outlook)
  • Excellent communication skills both written and verbal
*Starting wage based on experience

Why Join McCardel Culligan

At Culligan we value our employees and provide a collaborative growth-oriented environment. As part of our team youll have the opportunity to work with NSF Certified water solutions while contributing to our mission of delivering clean and safe water to communities.
If you are ready to make a difference apply now and become a key part of a company that values service integrity and excellence!

Compensation: $17.00 - $19.00 per hour



About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.


This location is independently owned and operated. Your application will go directly to the owner and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner and not to Culligan Corporate.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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