Service Writer / Title Clerk
Service Writer / Title Clerk
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$ 22 - 33
1 Vacancy
Job Description
Great company. Great people. Great opportunities.
If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!
SERVICE WRITER/TITLE CLERK:
This dual-role position is responsible for managing rental service intake customer interactions and coordinating repair needs while also handling vehicle title and registration paperwork with accuracy and timeliness. United Rentals is known for providing reliable service and maintaining a high-performing fleet. Were seeking a detail-drivenAutomotive Rental Service Writer & Title Clerkto help us deliver on our customers promise while keeping our back-office documentation and fleet compliance on track. This hybrid role bridges two essential functions: managing customer service and scheduling for our rental fleet and processing vehicle title and registration documents for our commercial and utility vehicles. You will play a key role in customer satisfaction operational efficiency and regulatory compliance.
Key Responsibilities:
Service Writer Duties:
ManageDue for Servicereports for commercial and utility fleet vehicles including routine maintenance DOT dielectric testing and annual inspections Coordinate rental fleet maintenance and repair schedules with customers; assist in appointment scheduling and locating mobile repair or service centers Assist in managingrecall campaignsacross the fleet Handle initial maintenance customer calls; troubleshoot issues and coordinate effective solutions Maintain accurate rental records and update system data regularly Conductpre- and post-rental vehicle inspections document vehicle condition and report findings
Title Clerk Duties:
Process all vehicle title and registration paperwork for new used and rental fleet vehicles Ensure compliance with state and local title regulations and DMV requirements Prepare and submit documentation for title transfers lien releases and registration renewals Maintain accurate records of all titles and vehicle ownership documents Track titles in transit and follow up with dealerships or DMV offices as needed Manage title audits and support internal or external reviews
Qualifications:
Knowledge & Skills:
Title Clerk experience is preferred
Strong attention to detail and the ability to multi-task
Highly organized & ability to prioritize work and meet deadlines
Must work well in a team environment and have good communication skills
Why join us
We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.
At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position education training experience skills and ability.
Compensation Range:
$22.15 - $33.20Employment Type
Full-Time
