Sales Manager - Drive Dealership Success

Are you a results-oriented leader with a passion for sales and developing high-performing teams Do you thrive in a customer-centric environment and have a knack for leveraging technology to achieve business goals If so we have an exciting opportunity for you to join Fredericton Mitsubishi as a Sales Manager!

Who we are

Shift Auto Group one of Atlantic Canadas fastest-growing automotive retail companies has expanded significantly since 2015. In ten years we have grown from a single location with 12 employees to 22 locations and nearly 300 employees across Atlantic Canada. Fredericton Mitsubishi provides new vehicles featuring the most comprehensive warranty in the market. We also boast one of New Brunswicks leading selections of high-quality pre-owned cars trucks vans and SUVs.

We are a customer-obsessed brand committed to providing exceptional service and a world-class experience. We foster a collaborative environment that encourages teamwork strong relationships and a failing forward mentality where achieving the seemingly unreasonable is the standard.

As Sales Manager you will be responsible for the overall management of the dealership ensuring exceptional customer and team member interactions and the effective execution of our proven sales process. Your primary focus will be to drive the dealership to exceed volume and profitability targets.

Core Responsibilities of a Sales Manager

• Provide overall management of the dealership encompassing all customer and team member interactions and the execution of the sales process.

• Ensure the dealership consistently achieves its volume and profitability targets.

• Lead and develop the sales team and process actively identifying and nurturing future sales leaders while coaching the current team for success.

• Ensure all team members adhere to our documented and successful sales process with the highest levels of integrity and accountability.

• Deliver exceptional service throughout the guest experience including world-class vehicle deliveries reinforcing our commitment to being a customer-obsessed brand.

• Manage and utilize our various technology tools including our Customer Relationship Management (CRM) system to drive data-driven decision-making within the dealership.

• Maintain high standards for lot display presentation and merchandising to create an inviting and appealing environment.

• Oversee Finance Office Management ensuring adherence to a process that provides guests with comprehensive credit and asset protection options in a 5-star service setting.

• Build and maintain strong relationships fostering excellent teamwork and a culture of failing forward to encourage growth and innovation.

• Be driven to achieve what others might consider unreasonable goals.

Qualifications

• Proven experience in sales management within the automotive industry or a related field.

• Strong leadership skills with a demonstrated ability to coach mentor and develop sales teams.

• Excellent understanding of sales processes and best practices.

• A strong commitment to customer satisfaction and delivering exceptional service.

• Proficiency in utilizing CRM and other technology tools to manage sales activities and track performance.

• Exceptional communication interpersonal and relationship-building skills.

• A results-oriented mindset with a proven track record of achieving and exceeding sales targets.

• High levels of integrity and accountability.

• A positive and proactive attitude with a willingness to embrace challenges.

Compensation

Outstanding compensation package featuring a competitive base salary supplemented by a financially attractive and aggressive commission structure.

• Company vehicle

• Comprehensive dental health and medical benefits

• Employees receive four paid days annually to engage in community service or volunteer work

• Unlimited potential for career advancement within Shift Auto Group.

Ready to lead Lets talk.