Infrastructure Project manager
Infrastructure Project manager
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Job Description
Roles: Infrastructure Project Manager
Location: Charlotte NC Atlanta GA Mclean VA
Duration:- Fulltime
Job Description:
We are seeking an Infrastructure & Support Manager to oversee the firms IT infrastructure ensuring its optimal performance security and scalability. Additionally a key aspect of this role will be to own and steward the internal user experience from a technical support perspective. This role involves managing a team of IT professionals coordinating third-party support services and implementing strategic initiatives to enhance the firms technological capabilities.
Core Values
We are looking for individuals who embody Moderas core values:
- Confident Humility A team player who is willing to do what it takes to get the job done with pragmatic optimism.
- Contagious Growth Mindset A continuous learner with intellectual curiosity who strives for excellence and inspires others.
- Trusted Relationships Supportive and authentic fostering mutual respect for colleagues.
Key Responsibilities
- Oversee the design implementation and maintenance of the firms IT infrastructure including cloud services end user systems/devices and LAN/WAN/WLAN.
- Manage and mentor a team of IT support specialists providing guidance and fostering a collaborative work environment.
- Coordinate and ensure timely resolution of IT support requests both with internal tech team and third-party managed service provider maintaining high levels of customer satisfaction.
- Develop and execute strategic plans for infrastructure upgrades and improvements aligning with business goals and ensuring highly available scalable platform.
- Lead IT infrastructure projects including system upgrades enterprise-level product implementations migrations and security enhancements.
- Maintain comprehensive documentation of infrastructure and backend software configurations processes and procedures.
- Ensure adherence to regulatory compliance and data/cyber security measures as applicable for all systems in coordination with internal compliance and cybersecurity teams.
- Manage vendor relationships and negotiate contracts for IT services vendor products and solutions.
- Actively participate in the technology budgeting process.
Qualifications & Experience
Education:
- Bachelors degree in computer science Information Technology Engineering or a related field.
Experience:
- 10 years of experience in infrastructure management IT leadership and personnel management and network engineering.
- Strong background in implementing and managing systems/network leading infrastructure projects and technical support oversight.
Technical Skills:
- Expertise in IT infrastructure cloud solutions (M365/Entra/Azure) and systems/network security.
- Azure/Entra administration/configuration/support
- Experience managing IT vendors and service providers.
- Proficiency in system administration troubleshooting and IT project execution.
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent organizational skills with attention to detail.
- Effective communication and leadership abilities.
- Ability to prioritize and manage multiple projects concurrently.
Additional Requirements:
- Willingness to travel to regional offices as needed.
Employment Type
Full Time
