Manager, Enterprise Services Business Risk Guide

We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand Enterprise Supplier Management Enterprise Products & Experience (EPX) Software External Affairs eData Global Workplace Solutions Emerging Payments Ventures and Tech. As the risk team for Enterprise Services Business Risk we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company while operating in a complex highly regulated business.

As a Business Risk Manager in Capital Ones Enterprise Services (ES) Risk organization you will apply your risk management and analytical skills to some of our highest profile Risk Management projects. As a Risk Manager in the Enterprise Services Risk Office we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position you will play a key role in enhancing our third party risk management processes across Capital One and driving project and program delivery.

Heres what were looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business and its control environment.

• You possess a relentless focus on quality and timeliness.

• You adapt to change embrace bold ideas and are intellectually curious. You like to ask questions test assumptions and challenge conventional thinking.

• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.

• You create energy and an environment that fosters trust collaboration and belonging making it easy to attract hire and retain top talent.

Responsibilities:

• Build successful relationships with ESM and other team members to understand the impact of technology risk on critical business processes

• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs) Process Level Assessments (PLA) Exceptions Applications Targeted Risk Assessments and recommend on risk mitigation activities.

• Influence leaders within ESM Compliance Cyber Security second line risk organizations and Internal Audit on key technology risks and actions needed

• Conduct periodic risk reviews with the executives and support reporting for risk metrics

• Develop risk analysis perform deep dive investigations and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness

• Design and support internal risk and control governance processes

• Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital Ones strategic risk direction

• Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas

Basic Qualifications:

• Bachelors Degree or military experience

• At least 4 years of experience in an Audit or risk management field

• At least 4 years of experience in project risk program process management or a combination of the three

• At least 4 years of experience supporting partnering and interacting with internal or external business clients

Preferred Qualifications:

• CISA CRISC CISSP CISM or other Industry Risk Professional Certification

• 5 years of experience supporting partnering and interacting with internal stakeholders

• 5 years of Financial Services industry experience

• 5 years of experience as a project or process manager

• Project Management (PMP) or Program Management (PgMP) certification

• Business Process Management Certification Six Sigma Lean Green Belt or Black Belt Certification Agile Coach Certification or Compliance Certification (CRCM)

• 5 years of experience in risk or compliance or audit

• 3 years of experience working with internal business clients

• 3 years of leading highly cross-functional programs

• 3 years of experience consulting with senior executives or strategy building

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).