Manager, Supervision and Controls, WME Business Risk Management

What is the Opportunity

We have an excellent opportunity to manage the Supervision and Oversight team in our London office on a permanent basis.

The successful candidate will support key stakeholders across Wealth Management Europe (WME) dealing with quality assurance activities and associated tasks improving processes and supporting the reduction of risk.

RBCs expectation is that from mid-September 2025 all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely depending on working arrangements.

What will you do

• Manage a team of 2 who perform the control testing on a daily basis
• Assist the team when required with supporting the control testing quality control and procedure testing of WME activities.
• Enhance the existing controls monitoring/quality assurance programme to ensure accurate and efficient review of controls takes place within the team.
• Work with key business stakeholders to build the controls programme ensuring key risks from around the business are captured.
• Communicate key findings to stakeholders throughout WME where issues identified and provide solutions in order to resolve identified control failures.
• Review policies and procedures as required to identify and document improvements whilst engaging with other business partners to ensure consistency and alignment with the WME structure.
• Key support to the team demonstrating confidence and knowledge in providing advice to business areas; provide coaching to build skills within own team and other departments within the bank.

What do you need to succeed

Must-have

• Proven experience in people management to include coaching talent management and performance management.
• Proven in-depth knowledge and experience within supervision oversight risk or quality assurance role.
• Knowledge of the principles of operational risk and quality assurance particularly in relation to regulatory or client-focused risks.
• Ability to work with large data sets from multiple sources and analyse data to draw conclusions.
• Excellent communication and presentation skills including ability to present findings to business heads risk committees etc.

Nice-to-have

• Experience within a Wealth Management firm
• Previous/existing knowledge of RBC Values and Culture.

What is in it for you

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic collaborative progressive and high-performing team.

Agency Notice

RBC Group does not accept agency resums. Please do not forward resums to our employees nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resums. Please contact the Recruitment function for additional details.

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.