Digital Innovation Consultant
Digital Innovation Consultant
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Job Description
DEADLINE FOR APPLICATIONS
6 June 2025-23:59-GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE:
Digital Innovation Consultant
TYPE OF CONTRACT:
Regular Consultant
UNIT/DIVISION:
Nutrition & Food Quality Service/ Programme Policy & Guidance Division
DUTY STATION (City Country):
HQ Rome Italy (working remotely)
DURATION:
6 months (14 July to 31 December 2025)
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The current prevalence of malnutrition in children is alarming. Maternal and child undernutrition is the underlying cause of approximately 45% of all mortality in children under 5. Stunting levels remain stubbornly high in many parts of the world while child overweight is rising at a tremendous pace - even in low-income countries.
As one of the United Nations main agencies fighting malnutrition the World Food Programme (WFP) is adapting to meet the current and emerging global nutrition challenges. This includes enhancing organizational capacity and innovating to improve programme quality with a view to sustainably reducing all forms of malnutrition.
Digitization has the potential to improve field operations and increase the impact of WFP and partners efforts at improving the nutritional status of the people we serve. Currently WFP has a number of digital tools in different stages of development: Conditional On-Demand Assistance (CODA)
As a key member of the Nutrition Digital Innovation team reporting directly to its Team Leader the DI Officer will be responsible for supporting the development quality assurance roll-out uptake and maintenance of current and future digital innovations. A key priority will be to work closely with field implementers Nutrition/Health experts counterparts in TEC and software developers to develop and deploy robust solutions adapted to the business needs and a complex programmatic landscape.
This is a temporary position seeking to reinforce the Digital Innovation team during the absence of a staff member.
ACCOUNTABILITIES/RESPONSIBILITIES:
- Lead the analysis and documentation of business requirements including stakeholder maps business processes information flows and software specifications to ensure current and future digital solutions are tailored to meet user needs and fit for purpose to achieve programmatic objectives. Of particular importance during this temporary contract is the intensive collaboration with Country Office-based Nutrition teams in understanding their requirements bringing them across to technical teams and supporting implementation of resulting technology by the field.
- Provide needed guidance and technical support to Country Offices to determine system requirements and provide technical backstopping to adopt implement and utilize digital solutions.
- Analyze requests for changes to digital solutions or new features or bug fixes by creating detailed user flows and UML diagrams to enable the software developers to execute modifications as well as provide oversight to the quality assurance processes.
- Lead CODA product management responsibilities under the supervision of the Team Lead including maintaining the product roadmap managing the product backlog guiding the development team and coordinating agile delivery activities such as sprint planning reviews and releases.
- Enhance global learning and knowledge transfer on digitizing nutrition interventions by reviewing and analyzing tech performance in terms of Nutrition objectives and contributing to the production of case studies and research publications.
- Perform other related tasks as required and delegated by the Team Lead.
DELIVERABLES AT THE END OF THE CONTRACT:
- System Change Specifications: User flow diagrams UML models and detailed specifications for new features change requests or bug fixes including oversight of user acceptance testing and quality assurance outcomes based on feedback from Country Offices.
- Updated CODA Product Roadmap and Backlog: A maintained product roadmap and prioritised backlog reflecting agreed features updates and fixes aligned with programmatic priorities.
- Sprint Delivery Documentation: Records of agile delivery activities including sprint plans review notes retrospective summaries and evidence of implemented features or improvements.
- Updated CODA product and project management documentation: such as SOPs minutes/NFRs and reports.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
Advanced degree in Nutrition Public Health Statistics Information Technology International Relations Communications or similar fields.
Experience:
- 3-5 years of combined experience on direct implementation
- and/or providing oversight to emergency nutrition programming and nutrition-related
- In the humanitarian or development field with a UN agency NGO or
- public enterprise. Of particular importance is experience and knowledge of Nutrition programming in WFP or its cooperating partners. Experience with developing introducing and enhancing the uptake of technological solutions with a focus on information or data-based systems.
- Experience in Agile Software Development is desirable.
Knowledge & Skills:
- Strong skills and relationship management with an ability to juggle multiple tasks and overlapping deadlines
- Excellent communication and interpersonal skills required especially in translating complex technical concepts for diverse audiences and collaborating with stakeholders at all levels. Demonstrated capacity in thinking analytically creatively and strategically. Ability to concisely document workflows write use cases and user stories in order to transfer Nutritional processes to technical interlocutors. Data analysis skills would be a distinct advantage.
- Ability to work independently as well as in intra- and inter-divisional team settings and take initiative if required. Proficient in the use of IT tools and platforms including Office 365 (PowerPoint Excel SharePoint Word etc.) and project management tools as required.
Languages:
Professional level of written and spoken English. Level B in French.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Contract
Employment Type
Full-Time
