Senior Systems Engineer

About LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI one of the largest international LegalTech companies. For more than 30 years our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose to Help lawyers who help people. The market-leading software we develop and support is used by more than 67000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers youll join a fast-growing technology business where things seldom stay the same for long. With more than 800 smart caring and ambitious LEAPsters working together across Australia Canada the United States the United Kingdom the Republic of Ireland Poland and New Zealand youll find yourself in good company here.

Meet the Global Business Systems team

Were a fast growing business built on a foundation of cutting edge technology and our Global Business Systems Teams are the sharp minds and steady hands keeping us running smoothly and making sure were always one step ahead.

Whether youre keeping users technology up to date using analytics to solve complex business problems or digitising processes to improve the ways we work our technology specialists are the forward thinking experts keeping the engine of our continued success running and the success of our clients too.

If youre a tech-savvy critical thinker with big ambitions and a passion to make an impact youll discover not just a fulfilling career but the opportunity to redefine the world of LegalTech.

What youll do

Youll bring your deep expertise in the Microsoft ecosystem to LEAPs IT team who manage LEAPs global internal network. As the Senior Systems Engineer you will design implement maintain and secure our Microsoft-based infrastructure. There will be two parts to your role - managing third level escalations from internal LEAP employees and project work that continuously enhances the IT function. If you are a forward-thinking individual who can anticipate challenges drive automation and improve systems performance and resilience then keep reading!

To make this happen you will look after:

• Administration & Maintenance
• Manage and maintain core Microsoft systems including Exchange Microsoft 365 SharePoint Teams.
• Administer and optimize Azure environments including Entra ID and Azure Virtual Desktops.
• Oversee configuration and management of Microsoft Endpoint Manager (Intune) and Defender for Endpoint.
• Working alongside the LEAP Network administrator in the administration of Aruba Access Points Fortinet switches and firewalls.
• Automation & Scripting
• Develop and maintain PowerShell scripts and automated workflows for system tasks deployments and monitoring.
• Monitoring & Performance
• Implement and fine-tune monitoring tools (e.g. Azure Monitor Log Analytics).
• Proactively identify and resolve performance bottlenecks and potential issues before they impact operations.
• Security & Compliance
• Ensure systems are hardened patched and compliant with security best practices and regulatory requirements.
• Support implementation of identity and access management policies including Multi-Factor Authentication (MFA) and Conditional Access.
• Microsoft Purview
• Collaboration & Support
• Work closely with developers network engineers and other IT team members to support and enhance the infrastructure.
• Act as an escalation point for complex system and application issues.
• Documentation & Planning
• Maintain comprehensive documentation of systems configurations and procedures.
• Contribute to IT strategy and capacity planning with a focus on high availability and disaster recovery.

What youll bring

You have 5 years of experience in a senior systems administration role with a focus on Microsoft technologies and your technical skillset will include:

• Proven expertise in:
• Windows Server (2019/2022)
• Active Directory & Group Policy
• Microsoft 365 administration
• Azure IaaS & PaaS services
• PowerShell scripting and automation
• Experience with Azure Virtual Desktop setup.
• Strong understanding of networking fundamentals (TCP/IP DNS DHCP VPNs firewalls).
• Strong hands-on experience with:
• Fortinet firewalls (FortiGate) setup policy management VPN logging
• Fortinet switches VLANs link aggregation access control
• FortiManager/FortiAnalyzer

You are the type of person who

• Has a proactive mindset you anticipate issues and take initiative to resolve them.
• Is passionate about keeping up with the latest trends and best practices - you are driven by your curiosity to always be better
• Is a strong communicator with a collaborative spirit
• Has the ability to think out of the box not all our tasks are standard so neither are the solutions
• Ability to lead projects and mentor junior team members.

Why Join LEAP

• Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local everyday law firms. So they can do their best work for the people in the communities they serve.
• Make an impact. You wont be another cog in the wheel here. We give full trust and autonomy for you to be heard to work on big & complex projects and to make a real difference.
• Work with a group of authentic passionate people who love what they do.
• Well-funded and global. LEAP is the leading provider of Legal Practice Productivity Solutions across Australia Canada the United States the United Kingdom the Republic of Ireland and New Zealand. Were part of ATI one of the largest international LegalTech companies.
• Flexible and hybrid working. Wed like to find this person in Sydney but we want you to work in a way that suits you and were open to flexible arrangements that support you.
• Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. Were not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
• Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
• We value your well-being - enjoy an additional paid wellbeing day every year free gym membership corporate dental plan and monthly massages in the office. Well throw in a catered lunch and breakfast every week too. Oh and an on-site barista.

Required Experience:

Senior IC