DescriptionThe Welfare & Self-Reliance Manager is the single point of contact for Area and local leaders providing awareness training and support for Church resources and services to help local leaders minister to those in need. This role works to build capability and capacity in local leaders and to create/facilitate partnerships with community resources. This position will be based in Baton Rouge Louisiana.
ResponsibilitiesPrinciples of Operation: This role normally operates in a pull relationship with local leaders. May be assigned as a Regional Manager when this role is used in an Area. Percentages may vary based on Area need
Consultation 30%
- Counsel with leaders on their needs and priorities possible solutions within Church and community programs or services and follow-up
- First Tier support for all Welfare & Self-Reliance resources and services (Second Tier when division/area Specialists are not assigned in the region)
- Serve as the first contact for local leaders and community partners on urgent and preventative needs
- Primary contact point for Humanitarian requests from local leaders or community partners including emergency response efforts command center management and Bishops Storehouse surplus truck coordination
Training 20%
- Maintain general subject matter expertise on Welfare & Self-Reliance supported services and products
- Provide general and specialized Welfare & Self-Reliance training to Stake Self-Reliance Committee and other leaders
- Facilitate new leader training on Welfare & Self-Reliance resources and services
- Introduce digital training and resources to leaders and community partners
- Follow a train the trainer model
Leader Support 20%
- Discover and assist leaders to identify needs
- Gather information tools and other resources to support needs that leaders have identified within approved policies and guidelines
- Share resources and follow up with leaders
Resource Development 20%
- General matter expertise on local market/emotional trends
- Build local relationships to meet the leader identified needs of members
- Be the Tier 1 contact for local organizations
- Focus and prioritize relationships based on leader identified needs for the following categories: Employment Education Emotional/Behavioral Heath Community Resources/Relationships Humanitarian Commodities Emergency Response and other Welfare & Self-Reliance services and products
- Technological solution to capture and shares resources that effectively reach those who are in need
- Follow up with leaders on effectiveness of resource shared
Support of Area Initiatives 10%
- Support Area Presidency initiatives
- Support Monitoring Evaluation Accountability and Learning (MEAL) of humanitarian projects
QualificationsQualifications
General Workforce Requirements
- Temple worthiness
- Regular attendance and timely arrival at assigned work location
- Must be able and willing to travel and work in a mobile office
Education: Identify the minimum educational requirements for this role (High School Bachelors Masters or other included field(s) of study)
- Bachelors Degree (Masters preferred) or equivalent work experience in business sales marketing or related discipline.
Work Experience: Identify the minimum experience required for this role including specific roles experiences and/or industries
- 8 year minimum (prefer 10 years) of professional/operational experience including 4 years of direct management experience and demonstrated success working with upper level management. Seasoned professional.
Demonstrated Skills & Abilities: Identify what experience-based skills and abilities the successful incumbent for this role will possess
- Takes initiative to act and inform through regular communication channels
- Relationship building and strong interpersonal relationships
- Intuitive ability to establish relationships of trust with senior Church business and community leaders and represent Welfare & Self-Reliance Services with a high degree of professionalism
- Executive presence emotional maturity and judgment in discerning client needs and providing tailored solutions
- Experienced and effective trainer facilitator and communicator with the ability to train large and small groups of people and to develop others in a coaching/mentoring relationship
- Church leadership experience including application and understanding of welfare & self-reliance principles and the ability to properly influence priesthood and Relief Society leaders
- High level of analytical & creative skills the ability to communicate complex ideas verbally & in writing & strong personal computer skills.
- Demonstrated ability to consistently produce results and work independently under minimal supervision
- Models the behaviors set forth in the Leadership Pattern
Required Experience:
Manager