214844 Operations Specialist- Chandler, AZ

POSITION: Operations Specialist III
FULLTIME: ASAP start once onboarding clears 06/27/26 (potential temp to hire based on performance)
LOCATION: Chandler AZ (hybrid after training)
SCHEDULE: Monday - Friday; 8am - 5pm
PAY RANGE: $21.03/hr paid weekly

Job Description:
Banking Onboarding & Maintenance serves as a virtual financial center for Merrill and Private Bank clients with Bank of America bank accounts. Our department strives to offer the best possible client service to our internal and external clients and assists in the enablement of banking capabilities in Merrill Lynch branch offices.
Role responsibilities include processing/researching new bank accounts and account maintenance service requests. Individuals at this level are expected to use some independence of thought and proven research ability as well as have a strong focus on client service. Generally one year or more experience is preferred.

Required Skills:
- Proficient PC skills including Microsoft Office applications ability to type proficiently is a must
- Communicate effectively including excellent listening skills and professional phone/email etiquette
- Ability to manage outbound calls to internal and external clients as a part of the problem resolution and New Accounts process
- Demonstrate a proven ability to navigate multiple systems simultaneously
- Capable of multitasking and working efficiently in a high productivity environment
- Excellent organization skills; ability to prioritize and handle multiple client requests always exercising sound judgment
- Proven history of effective ownership and accuracy
- Possess the ability to work independently while effectively managing and finding resolution to complex situations
- Strong problem-solving skills/analytical skills
- Maintain current knowledge of Bank of America products policies and services while keeping abreast of regulations and mitigating risk
- Exhibit professionalism in all situations
- Proven in-depth research skills
- Service minded with a strong focus on providing a differentiated service experience for Merrill Lynch and Private Bank clients

Desired Skills:
- Knowledge or experience with banking regulations and banking systems
- Knowledge of bank policies procedures and Core Values

WORKING CONDITIONS:

• May on occasion be exposed to loud sounds and distracting noise levels such as from office equipment.
• The ability to lift up to 30lbs
• Use of computers and technology

Here at Canon Recruiting People are our priority and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity; we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences Canon can improve the services and value we deliver to clients employees and customers. At Canon Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate based on race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation please email