Fulfillment Ops Supervisor (Th-Sun, Dayshift) (119756)
Fulfillment Ops Supervisor (Th-Sun, Dayshift) (119756)
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Job Description
We believe that difference sparks brilliance so we welcome people and ideas from everywhere to join us in stretching whats possible.
At Tapestry being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition our creativity is unleashed. This global house of brands Coach Kate Spade New York Stuart Weitzman was built by unconventional entrepreneurs and unexpected solutions so when we say we believe in dreams we mean we believe in making them happen. Were always on a journey to becoming our best but you can count on this: Here your voice is valued your ambitions are supported and your work is recognized.
A member of the Tapestry family we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur Peoplepage to learn more about Tapestrys commitment to equity inclusion and diversity.
Job Title: Supervisor Fulfillment (Global Fulfillment and Logistics)
Location: Jacksonville FL onsite
Shift: Thursday - Sunday Dayshift
Primary Purpose: The Supervisor will be responsible for leading and managing a department team within our 3 shift/7 day a week fulfillment center in North Jacksonville (inbound outbound VAS etc.). They will set clear expectations and motivate associates to meet or exceed business goals with collaboration of managers on all shifts and functional partners in transportation workflow and customer service. The Supervisor will also play a key role in developing implementing and maintaining activities related to production safety quality continuous improvement people & culture customer service and business goals.
This position will have multiple direct reports made up of clerks distribution associates and seasonal staff.
The successful individual will leverage their proficiency to...
Coordinate daily tactical planning with other Supervisors and business partners through problem solving and decision-making processes
Ensure all standard operating procedures and training documents are followed and updated as needed
Report weekly and monthly performance against goals
Provide feedback to team/associates for developmental growth
Review staffing to ensure that the appropriate coverage is available to support volume and adjust accordingly
Cross-train staff to ensure there are sufficient resources for all tasks in the department
Lead projects that will drive continuous improvement
Manage multiple tasks while maintaining daily operations
Assist the Operations Manager in preparation of financial processes
Perform other duties per request or as assigned
Lift up to 50 pounds frequently
Stand and walk for up to 12 hours during shifts
Work in an environment with varied noise levels and temperatures
The accomplished individual will possess...
High School diploma or equivalent; college degree preferred
Minimum of 2 years experience in a supervisor level position in a warehouse/distribution center environment
Ability to manage and direct team functions with little or no direct supervision
Successful record in supervising training coaching/motivating problem solving and developing others
Excellent verbal and written communication skills
Proven ability to work and communicate at all levels of the organization
Working knowledge of Word and Excel is required and experience with a WMS preferred
An outstanding professional will have...
College degree
More than 5 years in a distribution center supervisor role
Strong conflict resolution servant leadership problem solving and decision-making skills
Ability to manage trends and business changes while building flexibility within the team
Ability to perform process optimization developing solutions and adapting to the changing needs of the business
Our Competencies for All Employees
- Courage: Doesnt hold back anything that needs to be said; provides current direct complete and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isnt upset when things are up in the air; doesnt have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people up down and sideways inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each persons career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry Inc. at Experience:
Manager
Employment Type
Full-Time
Key Skills
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