Intake Case Manager (Human Services Case Manager)
Intake Case Manager (Human Services Case Manager)
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$ 4409 - 6420
1 Vacancy
Job Description
Initial Posting Date:
05/29/2025Application Deadline:
06/12/2025Agency:
Department of Human ServicesSalary Range:
$4409 - $6420Position Type:
EmployeePosition Title:
Intake Case Manager (Human Services Case Manager)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
We are hiring an Intake Case Manager (Human Services Case Manager) to join our team. In this position you will assess Oregonians applying for or currently receiving long-term care services to develop coordinate and arrange a variety of services to allow older adults and people with disabilities to get the continuity of care they need. If you have a passion to help vulnerable communities this position is for you. Apply today!
Summary of Duties
As an Intake Case Manager you will:
Contact Oregonians or collateral contacts monthly to set up and monitor service plan and safety needs. This could include in person the phone or electronic contact.
Work closely and collaboratively with the Oregonian other agencies medical and care providers and community partners to provide benefits services and information.
Work with Oregonians to create person-centered risk mitigation plans and provide risk mitigation as needed.
Interview Oregonians to determine initial and ongoing eligibility for healthcare social services and protective service needs. This can include collateral interviews both in person and on the phone. Develop detailed individualized and person-centered case planning for Oregonians.
Inform Oregonians of rights responsibilities service options and methods of recourse.
Utilize all applicable forms computer systems tools and any other available resources.
Minimum Qualifications
A valid drivers license and acceptable driving record are required for this position.
A bachelors degree in a Behavioral Science Social Science or a closely related field
OR
A bachelors degree in any field AND one year of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing)
OR
An associate degree in a Behavioral Science Social Science or a closely related field AND two years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing)
OR
Three years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).
Essential Attributes
We are looking for candidates with:
Experience determining eligibility and appropriate levels of service.
Experience interpreting and implementing policies and procedures.
Experience interviewing to obtain information to evaluate needs and next steps in the intake process.
Experience managing conflicting deadlines and maintaining composure under pressure.
Proficient in using computer software such: Microsoft Office Word Excel Outlook web browsing and communication applications.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
Hybrid work is not an option during trial service. Hybrid work condition may be an option after trail service is completed and may be discussed with the supervisor.
Your work schedule may be flexible with option to work between 6am-6pm.
Fast paced environment with constantly evolving policies and procedures.
May drive a variety of different types of vehicles to remote places in a variety of terrain and possibly inclement weather.
Repetitive motions prolonged sitting and daily computer and technology use.
May come in contact with animals some which of may be dangerous.
May be exposed to communicable diseases such as the flu virus Covid-19 and MRSA.
You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
You may encounter stressful situations that require quick decision-making to ensure safety of yourself and others.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
General Information
This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.
The recruiter for this position is Marina Nieblas.
Email:
Phone (call or text):
Required Experience:
Manager
Employment Type
Full-Time
