IT Technician
IT Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
The position is responsible for assisting with the diagnostics repair maintenance and replacement of digital hardware software peripheral and audio-visual equipment in a manner that complements the needs and organization of the technology department.
Essential Duties
- Provides Level 1 Support to end users;
- Configures installs and maintains computers tablets system software software applications printers scanners projectors interactive panels A/V equipment etc.;
- Troubleshoot problems with computer systems including troubleshooting hardware and software e-mail network and peripheral equipment problems. Makes repairs and corrections where required;
- Acts as a technical resource in assisting users to resolve problems with equipment and data; helps facilitate the exchange of information and advice; implements solutions or notifies level 2 support as required;
- Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services;
- Maintains constant communication with the Lead IT Technician;
- Assists with the planning design research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware software and network technology and recommends modifications as necessary;
- Maintains working knowledge of recent and updated technologies through additional training and IT certifications;
- Possesses the ability to communicate effectively and positively both orally and in writing with teachers administrators and other staff;
- Other duties as assigned by the Supervisor of Information Technology
Job Specifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities who are otherwise qualified to perform essential functions.
Minimum Qualifications (Knowledge Skills and/or Abilities Required)
A high school diploma is required and a computer science degree or technical school training is desirable. The CompTIA A Certification is also required. Two (2) years of experience in diagnostics repair modification and maintenance of computers and related hardware is required. A working knowledge of Microsoft Operating Systems Chrome OS and Office products is also required. Microsoft and/or other computer science certifications are a plus. The IT Technician must make every effort to stay current with the latest technologies through job-specific training and additional IT certifications. A current valid Virginia drivers license and the ability to work both independently and cooperatively with staff are a must. Such alternatives to the above qualifications as the School Board may find appropriate and acceptable.
Working Conditions & Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Must have the ability to sit and stand for extended periods of time; exhibit manual dexterity hear and understand speech at normal levels; visually identify equipment parts and labels read and understand information displayed on computer screens and in manuals speak in audible tones so that others may understand clearly; physical agility to lift up to 45 pounds; to bend stoop climb stairs climb ladders crawl under desks and in wiring access locations pull cabling walk and reach overhead.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually low to moderate. School-age children are often present in the work area. AnIT Technicianmay be assigned jobs in classroom areas during instruction.
This job description in no way states or implies that these are the only duties to be performed by this employee. TheIT Technicianwill be required to follow any other instructions and to perform any other related duties as assigned by the Supervisor of Information Technology Operations. Bedford County Public Schools reserves the right to update revise or change this job description and related duties at any time.
Required Experience:
IC
Employment Type
Full-Time
