Senior CS Team Lead

Introduction

The Customer Support (CS) U.S. Upgrade Install and Relocation (UIR) department is responsible for installing and upgrading cutting-edge lithographic systems at customer siteson time within specifications and with quality that exceeds customer expectations.

This Senior CS Team Lead role is accountable for leading and coaching a team of approximately 10 Mechanical Install Engineers based in Hillsboro OR and Chandler AZ.

Job Description

• Manage the engineering teams that perform the installation or upgrade of EUV systems across the US at multiple customers

• Drive the operational performance of the teams including: safety execution quality continuous improvement team capabilities cost and team utilization.

• Drive the operational readiness of the team with the goal to be localized and self-sustained in execution of UIR projects

• Responsible for in-fab operations as local Group Lead for 2 major customers including but not limited to: safety investigations for near misses B3 craftmanship follow up during daily disturbance triage and disturbance review board 5S1 quality pass-down daily kaizen meeting in the fab and more

• Responsible for the personal and professional development of all engineers within the team;both to ensure personnel are at peak operational readiness to support UIR projects today but also developing the team to meet future business needs.

• Manage stakeholders including the customers the service organization that is receiving the system and multiple internal organizations that interface with the UIR team.

• Drive continuous improvement not only to optimize the performance of the team but also to improve ASML operations.
  Maintain short and long term detailed manpower plans and forecasts.

Education and Experience

• Bachelors degree in a technical field or equivalent combination of education skills & experience.

• Minimum 2 years of leadership experience in a highly dynamic manufacturing focused role in the semiconductor industry.

• Minimum 2 years experience in strategic business decision-making and delivery results.

• Minimum 2 years experience with ASML Technology or similar photolithography equipment.

Skills

• Good rapport with people analytical thinker structured approach process oriented and excels in a dynamic environment.

• Must be able to perform daily Gemba visits in clean room environment.

• Excellent communication skills with ability to digest technical details into information that can be used to make business decisions communicate with customers and influence others.

• Able to motivate drive steer and convince others at all levels of the organization.

• Results driven.

• Maintain a global overview of ongoing strategically important issues.

• Strong customer focus and commitment to customer satisfaction through prioritization qual

• Strong communication and presentation skills

• Excellent English language skills in speech and writing.

Other information

• Legal/export license control (see below)

• Expect to spend more than 20% of the time inside the clean room working with electromechanical equipment.

• Expect to travel both domestically and internationally up to 40%.

• Routinely required to sit; walk; talk; hear; use hands to keyboard finger handle and feel; stoop kneel crouch twist reach and stretch. Occasionally required to move around the campus.

• Occasionally lift and/or move up to 20 pounds.

• Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and ability to adjust focus.

This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.