Software Quality Assurance

Position Summary

Headquartered in Ridgefield Park N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As an eleven-time winner of EPAs ENERGY STAR Partner of the Year Award for Sustained Excellence SEA is dedicated to making a positive impact on the environment through its eco-conscious products practices and operations.

People Excellence Change Integrity Co-prosperity

Role and Responsibilities

Role & Responsibilities

We seek a Software Quality Assurance who will be responsible for testing new features to ensure that features and performance are verified test procedures are accurate and results are as expected. They must be able to do some initial analysis to diagnose protocol/system issues prepare test results data and write required engineering reports to ensure product compliance with Carriers requirements and test plans. The individual will mentor and coach team members with technical knowledge and execution. An individual must show all the above abilities and constantly strive to improve through self-development and communication.

• Testing Carrier-specified Field Interoperability Test plans (FIT).
• Testing/troubleshooting hardware software and embedded software used in wireless voice and data networking.
• Performing sanity testing stability testing functionality testing stress testing and feature testing on various devices.
• Performs lab tests and evaluates new wireless products and accessories including verification of product features by simulating a variety of customer applications.
• Coordinate with R&D to implement new standards specification-related changes and/or carrier-specific requirements.
• Use technical engineering knowledge and experience to understand customer applications test cases and requirements.
• Work independently and determine an approach to work. The work is monitored/supervised based on milestones and key deliverable junctures.
• Identify the required documentation and process for each project. Analyze test data and reports to determine whether the design meets functional and performance specifications.
• Collaborate with other engineering staff to evaluate interface between hardware and software products.
• Analyze test data and reports to determine if design meets functional and performance specifications.
• Diagnose Protocol and system-level issues. Screen through and debug issues reported by the field team. Oversee field testing by doing in-depth log analysis.

Skills and Qualifications

Minimum Qualifications

• Bachelors degree in Engineering from an accredited university.
• 3 - 5 years of experience in the wireless industry preferably in Mobile QA.
• Previous experience running FIT test plans for Verizon US Cellular or other US Carriers.
• Proven Experience in QA life cycle test plans test execution and reporting
• In-depth knowledge and hands-on experience of wireless technologies including LTE NR VoNR Radio Interface and/or exposure to RF network engineering.
• Excellent knowledge of features including VoLTE/ViLTE/VoWiFi/RCS messages/OTA Activation.
• Excellent knowledge of Advanced features including Modulation Carrier Aggregation MIMO and Beam Forming
• Expert in utilizing log capturing and processing Tools: QXDM QCAT QPST ShannonDM ELT Odin
• WindCatcher XCAL XCAP-M etc. with a good understanding of OTA signaling messages
• Expert in IMS SIP (Session Initiated Protocol) regarding VoLTE/IR94 call processing.
• Able to test in driving conditions and travel (25%) on short notice.
• Strong problem-solving and analytical skills communication (verbal and written) skills and organizational and

documentation skills.

• Perform well under stress and tight deadlines which are expected in this role including time-sensitive milestones

intellectual challenge possible language barriers and project management deadlines

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

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