Program Manager (Marketing Operations)
Program Manager (Marketing Operations)
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1 Vacancy
Job Description
As part of the clients marketing business operations team you will play a crucial role in continually improving their tooling and processes for marketing and our cross-functional partners. This role will be responsible for partnering with their senior leadership to establish ideal workflows to help the team activate programs required to achieve quarterly and annual goals.
As part of the program management and business operations team this role will partner closely with their Integrated Campaigns and Customer (IC&C) team to support alignment with the overall clients annual planning motions plan execution and business reviews. You will also learn to understand the operational needs of IC&C enabling them to operate more efficiently and effectively both within the marketing department and with cross-functional business partners. Additionally you will implement process improvements that support the IC&C team in achieving the broader marketing objectives.
Using their tool of record Jira you will also be responsible for setting up and optimizing our program management dashboards tool automations and individual team Kanban and scrum boards to help our team prioritize and keep its work on track.
Work Location:Fully remote anywhere in the U.S.S
Duration:12-month contract
Pay Range:$38/hr to $43/hr
Responsibilities:
- The program manages the quarterly and monthly planning process inputs and outputs for the Integrated Campaigns and Content team
- Optimize and maintain theirprogram management tools to support IC&C
- Act as a Jira evangelist for the marketing organization
- Explore current or potential tools/integrations that could drive efficiencies within cross-functional work streams
- Drive and manage integrations and enhancements as needed
- Leverage Jira capabilities (dashboards structures automations roadmaps etc) to make Jira an easy-to-use and effective tool for their Marketing teams
- Partner closely with their field channel partner and virtual events marketing teams and cross-functional partners to improve the end-to-end process of activations given increased volume in 2025
- Manage interlock between IC&C processes and the clientsbusiness processes offering recommendations based on best practices and company and team goals
- Provide recommendations and support the implementation of optimizations for overall marketing process improvements that will help IC&C work more effectively and efficiently towards its business goals
- Create and distribute program reports on a regular cadence
- Support the IC&C team with an overall business calendar of key milestones and delivery dates to stay on track with the requirements of the business
- Contribute to the optimization of budget documentation for IC&C to manage quarterly spend
- Previous experience working with Senior Director and VP-level leadership to propose process change
- 2-4 years of experience setting up workflows and integrations with Jira (preferred) or similar work management tools
- Ability to collect and analyze qualitative and quantitative data to support key recommendations
- Experience developing documenting and enabling operational processes for marketing teams
- Excellent communication skills with an ability to work at all levels of the organization
- Comfort operating in a matrixed organization with several stakeholders
Thank you!
FocusKPI Hiring Team
Founded in 2010 FocusKPI Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley California with an East Coast office in Boston Massachusetts.
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Required Experience:
Manager
Employment Type
Contract
