Manager, Technical Sales

At Saputo we bring good to the table by making high-quality products investing in our people and supporting communities around the world . As a top 10 global dairy processor we value contributions that matter and strive to foster an inclusive growth-driven work environment. Ready to bring your best

This position plays an integral role within and outside of Saputo serving as a coordinator between Sales Customers Operations and Technical Services/RD functions to drive customer satisfaction and value.

How You will Make Contributions That Matter.

• Work directly with the Category Sales Marketing and/or Innovation teams on new/existing product solutions.

• Work alongside the Commercialization team on first production runs to maintain high-quality performance for the business.

• Liaise directly with customers to facilitate new products or new business opportunities.

• Provide training on Saputo Mozzarella Everyday cheese products and process internally to sales team and externally to customer teams.

• Support Sales on key account customer visits and provide prompt feedback to internal support groups (RD CM etc.) on visit details.

• Support Technical Services/RD team by generating trial product performance studies and shelf-life profiles.

• Responsible for coordinating and prescreening sales sample requests with Operations to ensure appropriate attention is given to significant and sensitive opportunities and done so in a rapid manner.

• Provide product and cheese process performance support to Technical Service activities by monitoring impact of process changes on product performance.

• Develop databank of key customer performance criteria and product application conditions as well as information on competitor product to compare against.

• Evaluate customer quality issues or product opportunities under standard and/or specific customer applications.

• Provide feedback to Operations on product performance resulting from new product or process resulting from the customer driven changes.

• Evaluate competitive product to facilitate sales driven competitor displacement opportunities.

You Are Best Suited For The Role If You Have

• Bachelors degree in food science plus 3-5 years of related experience (R&D or sales in the cheese (preferred) or dairy manufacturing industry). Masters in Food Science/MBA is a plus.

• Experience in R&D innovation product technology development or dairy sales roles and/or manager positions in the cheese or dairy manufacturing industry in required.

• Strong interpersonal skills with ability to influence with integrity through persuasive communication to win support across various functional areas along with customers and outside organizations.

• Strong people and project management skills to effectively and efficiently drive a complex program.

• Dynamic flexible proactive approach and ability to work effectively in high-pressure situations within strict deadlines.

• Strives for high standards seeks innovative solutions and demonstrates a high degree of attention to detail.

• Successful track record and/or deep understanding of the product/process commercialization from benchtop to successful execution to market (is a plus).

• Effective presentation skills and ability to communicate results and data efficiently and clearly to groups of people.

• Proficient in use of information. Microsoft Excel BI and advanced analytical tools such as PowerBI.

• Familiarity with SAP Architecture/planning system is a plus.

• Travel up to 50% (to various customers and trade shows).

We Support and Care For Our Employees By Providing Them With

• Development opportunities that enhance their career fulfillment

• Meaningful compensation & benefits that help them care for their families

• Opportunities to contribute to your community and enhance the lives of others through Saputo products

Salary Range: $87510 to $114855

Salary offers will vary commensurate with experience education skills and training.

In the USA Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products with a portfolio of well-loved brands such as Stella Frigo Cheese Montchevre Stella and Treasure Cave. We also boast a strong foodservice presence partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing operations supply chain sales quality assurance or in any other function your role is integral to our success. You will make contributions that matter all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Human Resources at or email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. If youd like more information on your EEO rights under law please visit .

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