Workplace Operations Coordinator (On-Site) (226061)
Workplace Operations Coordinator (On-Site) (226061)
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Job Description
Requisition ID: 226061
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Purpose:
The Workplace Operations Coordinator will support the Workplace Lead and the larger management team for all operations of Scotiabank North. The incumbent is responsible for supporting the delivery and continuous improvement of the workplace experience including back-up support to the Workplace Lead team.
The job requires skills in service delivery continuous improvement community management andcommunication building to ensure employees and visitors are engaged and productive. Responsible for all activitiesconducted followinggovernanceregulations internalpoliciesand proceduresandthat all learningsare cycled back for future overall success of theOperationsModelbyworking collaboratively.
Is this role right for you In this role you will:
Act as contingent staffing for floors supported in the absence of a Workplace Lead (onsite and/or virtual)
Provide on-site support for employees and internal/external guests as required
Supporting all aspects virtually through the mastery of multiple platforms: MS Teams Workplace and Scotiabank Live Visitor Management System
Managing and reporting on floor capacity through the use of centralized tools OfficeSpace
Providing coverage reporting to Lead and/or Manager as required
Employee Experience:
Acting as a central point of contact for employees at Scotiabank North as well as internal and external guests
Understanding prioritizing and articulating challenges and successes of operations and assist with solution development where necessary.
Representing the operations and support to employees: Respond to emails sent to the shared inbox and/or moderate SharePoint site discussions.
Assisting with employee security access locker and key database:
Promptly escalating any security issues or concerns to management
Equipmentmanagement knowledgeof all standard office equipment andmeeting roomtechnologyasfirst on sitefortrouble shootingplace& supportservice calls as needed. Liaise with office equipmentand vendors for maintenance as needed
Visitor Experience:
Acting as first point of contact for guests/visitors to the building/floor
Championing a customer focused culture
Being an expertaboutspacetechnologyand business linesto answerclientsquestions needs and provide a welcoming environment
Managing and reviewing the Visitor ManagementSystem to ensurepreparations are in place for allappointmentsand bookingsforthe clients to appropriate locations or contacts employees to inform them when clients arrive and/or need assistance
Event & Meeting Management:
Organizing bookings and support for resident meetings e.g. Town Halls and Social Committee events as required.
Meeting Management: Ensure conference/meetings rooms in assigned space are maintained according to operational standards. Provide orientation to meeting room technology.
Day-to-Day Operations:
Ensuring stationery/supplies are monitored and replenished
Mail distribution accepting and/or signing for deliveries and arranging for courier service pickup; advising residents of delivery at reception desk
Participating in the OHS committee to ensure the assigned floor has adequate Fire Wardens First Aid Attendants and Health and Safety representatives.
Understanding how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursuing effective and efficient operations of his/her respective areas while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk regulatory compliance risk AML/ATF risk and conduct risk including but not limited to responsibilities under the Operational Risk Management Framework Regulatory Compliance Risk Management Framework AML/ATF Global Handbook and the Scotiabank Code of Conduct.
Do you have the skills that enable you to succeed in this role Wed love to work with you if you have:
1-3 years of relevant working experience
Working knowledge of Bank organization and structure
Thorough knowledge of MS Office Suite Applications
High level of independence and strong organization skills with excellent written and oral communication
Strong knowledge or experience in Global Operations is preferred.
Work Arrangement
The core hours of operation are Monday-Friday scheduled between 7:00 am -6:00 pm. However this position may be scheduled for flexible/extended work hours as per business needs. This is a fully onsite position in our downtown Toronto office.
Interested
At Scotiabank every employee is empowered to reach their fullest potential respected for who they are and embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.
Whats in it for you
Scotiabank wants you to be able to bring your best self to work and life every day. With a focus on holistic well-being our many flexible benefit programs are designed to help support your unique family financial physical mental and social health needs.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
IC
Employment Type
Full Time
