drjobs Manager - eBusiness & Marketing

Manager - eBusiness & Marketing

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1 Vacancy
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Job Location drjobs

Long Beach - USA

Yearly Salary drjobs

$ 85000 - 110000

Vacancy

1 Vacancy

Job Description

RManager - eBusiness & Marketing (Open)

Location:

Long Beach CA - Management - Regional Office

How will you CONTRIBUTE and GROW

We are hiring!

Airgas is Hiring for a eBusiness & Marketing Manager!

At Airgas we RESPECT HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture.

We are looking for you!

  • Strong passion for fostering an environment of Diversity Inclusion and Respect.

  • Experience with developing contributing and supporting Airgas commitment to a World Class Service exceeding customer expectations and building brand loyalty.

  • Location can be in Las Vegas NV Long Beach CA Phoenix AZ San Diego CA

  • Hybrid Schedule. Pay range is$85000 to $110000 annually.

Excellent Benefits: Airgas offers a full benefits package that includes: Medical Dental Vision Life AD&D Short Term and Long Term Disability Insurance Vacation Sick Paid Holidays 401(k) Retirement Plan with company match Tuition Assistance and much more! Benefits Start after 30 days of employment

Recruiter: Quentin Chavis Jr. / /

Job Description Summary: The Manager - eBusiness & Marketing will develop and execute regional strategies to drive customer adoption of Airgas eBusiness Solutions -- Airgas SupplySync (punchout) and EDI as a complement to Airgas other go-to-market channels with the ultimate objective of making it easier and preferable for customers to do business with Airgas. This role will work with external customers to identify the right eBusiness solution for the customer having a goal to foster transactional automation and guide customers to online self-service tools. This role will work in collaboration with the national eBusiness team to leverage core company-wide capabilities such as digital marketing at the local level and to help bring the voice of the customer to bear as we develop test and deploy eBusiness offerings. This role also serves as the regions marketing leader and will manage a variety of digital print & vocal marketing initiatives launch / measure sales campaigns (often in Salesforce) map the customer journey to identify new touchpoint opportunities or customer experience improvements & monitor / improve the regions SEO program.

  • Serve as primary point of contact and subject matter expert for the region regarding all eBusiness matters especially and Airgas SupplySync while also working in partnership with the Division Digital Integration Manager on eProcurement / digital integration and EDI matters

  • Drive the adoption of eBusiness solutions to increase sales automate transactions wherever possible and promote customer self-service activities which create efficiency for both Airgas and the customer by proactively engaging resources internal and external to Airgas

  • Support eProcurement / digital integration customer implementations and ongoing operations in coordination with the Division Digital Integration Manager and appropriate national eBusiness Solutions team members

  • Identify and engage directly with external customers including on-site for which adoption of Airgas eBusiness solutions will drive efficiency and ease of doing business for the customer

  • Engage directly with Airgas branch account managers and other field associates as appropriate leading through influence and educating on the value proposition of our eBusiness Solutions to increase channel adoption

  • Support development roll-out and hypercare following go-live of a customers eBusiness solution based on the solution requirements

  • Champion voice of the customer to create internal awareness of customer eBusiness requests through information sharing with key stakeholders including the national eBusiness team

  • Identify create and coordinate training on core Airgas eBusiness capabilities and for process changes with internal and external audiences

  • Effectively articulate and demonstrate the quantifiable value of the eBusiness channel to Region Management on a regular basis

  • Execute regions marketing programs including SAP data management / customer tagging along with associated digital / print / vocal touchpoints

  • Identify strategic opportunities for Salesforce sales campaigns launch & measure success

  • Build go-to-market strategies & materials to support successful campaign performance time-to-close improvement & win rate improvement

  • Identify & action strategic marketing opportunities for product lines or services

  • Map the Airgas customer journey to further develop touchpoint improvement and improve customer experience

  • Monitor effectiveness of regional SEO programs and identify / execute strategies to improve local online presence

  • Create & manage annual regional marketing budget

  • Other duties as assigned

Are you a MATCH

Required Qualifications

  • Bachelors Degree in business related field or equivalent experience

  • Proficient in Google Hangouts WebEx Power BI SAP and homegrown applications

  • Experience with basic email marketing SEO and customer journey mapping concepts

Preferred Qualifications

  • MBA preferred

  • Two to four years of experience in an outside sales marketing customer service or eBusiness adoption role in the B2B space preferred

  • Previous Salesforce experience highly preferred

Knowledge Skills & Abilities:

  • Ability to work effectively and manage by influence with no direct reporting relationship in a matrix environment

  • Ability in utilizing tools such as Google Hangouts WebEx Power BI SAP and homegrown applications

  • Familiarity with basic eCommerce principles technology and terminology

  • Familiarity with basic email marketing SEO customer journey mapping concepts

  • Customer-facing experience with a marked understanding of customer needs and processes

  • Experience and comfortable in delivering presentations to key stakeholders ranging from customers to associates to region executives

  • Demonstrated ability to establish and nurture constructive and effective relationships both inside and outside the organization; ability to gain trust and respect

  • Familiarity with third party electronic procurement arena solution providers including but not limited to SAP Ariba Coupa Jaggaer Oracle and technologies (cXML EDI) a plus

  • Ability to work both independently and as part of a team

  • Ability to work under pressure to meet deadlines

  • Ability to interact constructively and effectively with all levels of management

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans vacation sick time floating holidays and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents offering generous paid time off for the birth or placement of children including 14 weeks of paid child birth benefit for birth mothers on leave as well as paid parental leave benefits for other associates.

Additionally we offer our employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for employees dependents and an Airgas Scholarship Program for dependent children.

Your differences enhance our performance

At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas an Air Liquide Company invites any applicant and/or employee to review the Companys written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at .

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Required Experience:

Manager

Employment Type

Full-Time

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