At the Sanitation Districts our Financial Management Departments Revenue Collections Group plays a key role in ensuring the accurate and efficient handling of critical revenue streams. Were looking for a detail-oriented and adaptable individual who thrives in a fast-paced office setting enjoys working with both numbers and people and takes pride in providing excellent administrative support. The ideal candidate brings strong organizational skills a sharp eye for accuracy and the ability to manage multiple responsibilities from uploading applications logging checks and reconciling daily reports to ensuring accurate assignments. They are adaptable tech-savvy eager to learn new software willing to handle and direct phone inquiries and confident working independently with excellent communication skills and a commitment to delivering top-quality work. Whether entering the workforce or advancing their administrative career the ideal candidate is ready to contribute to a team that values efficiency precision and outstanding service.
LOCATION:
FINANCIAL MANAGEMENT DEPARTMENT BUDGET & FINANCE SECTION REVENUE COLLECTIONS GROUP JOINT ADMINISTRATION OFFICE WHITTIER
ESSENTIAL FUNCTIONS: To perform a variety of progressively more responsible office support duties including providing administrative support to the Revenue Collection Group by uploading service charge and connection fee applications logging and routing payments maintaining accurate records of incoming checks and reconciling daily payment reports. The role supports customer service staff and ensures timely and accurate handling of revenue-related documents.
JOB SUMMARY: The major responsibilities are listed below. For a full list please see the job description.
Under general supervision from a first level supervisory or higher-level class responsible for office supervision and the technical guidance from higher-level classes the incumbent will:
Perform a variety of clerical work including compiling typing proofreading recording filing and checking information for completeness and accuracy
Type letters memoranda reports purchase orders forms and other material from rough drafts notes or verbal instructions
Receive and respond to inquiries from the public employees contractors and vendors
Create purchase requisitions
Review distribute and process monetary transactions
Use computer applications to enter data into forms and templates
Answer the Districts general telephone and route callers to the appropriate staff
This job may be filled at any level.
OFFICE ASSISTANT I is the training level class in the class series. This class differs from the Clerical Assistant class by the broader scope of duties including the regular assignment of projects requiring the use of a computer to produce correspondence reports and documents.
OFFICE ASSISTANT II differs from the Office Assistant I class by the greater breadth of proficiency and clerical knowledge required to independently perform assignments. This is the fully experienced working level class of the series where incumbents have demonstrated proficiency in all aspects of the position including more specialized assignments including timekeeping and purchasing.
MINIMUM QUALIFICATIONS
Candidates must possess:
For OFFICE ASSISTANTI: no specific experience or coursework is required
For OFFICE ASSISTANT II: one (1) year of office support experience performing duties equivalent to or above the Office Assistant I level
EXAMPLES OF ASSESSMENT CRITERIA
The competitive selection process for ALL CLASSES:
Knowledge of:
General office practices procedure and equipment
Correct English usage grammar spelling punctuation and vocabulary
Standard business letter and report typing composition formats and procedures
Telephone/receptionist techniques and etiquette
Office filing and record keeping methods
Word processing spreadsheet and e-mail software
Basic mathematical calculations applied to business functions
Database maintenance and record keeping
Ability to:
Type 8000 keystrokes per hour (KPH)
Perform routine clerical work including simple arithmetic calculations
Prepare routine correspondence
Learn and apply office procedures and policies
Exercise independent judgment within prescribed parameters
Operate a variety of office equipment including document copying and fax machines
Operate a computer and utilize software applications
Follow proper typing format for letters and reports
Proofread for appropriate English grammar and punctuation
Focus on the details of work content work steps and final work products
Organize work to be able to react to change as the situation requires
Make business math calculations involving fractions percentages and common conversions
Work effectively with various employees and customers
ADDITIONAL INFORMATION
SELECTION PROCESS:
All applications will be reviewed to determine if the conditions and qualifications for testing are met.
The selection process consists of a written test weighted at 50% and an interview weighted at 50% and will be the same for all candidates.
Candidates must receive a qualifying score on each selection component to move forward in the selection process.
The written test is tentatively scheduled for Saturday June 21.
The interviews are tentatively scheduled for the week of June 23.
Candidates will be notified of their results in the selection process by Human Resources via Neogov.
The individual(s) recommended for hire must undergo a job-related pre-employment physical as well as a reference check background check DMV report and a drug test.
For questions regarding this recruitment please contact Lauren Ortega at
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