Tele-Sales Agent Egypt
Posted on :
31-05-2025
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1 Vacancy
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Job Description
We are seeking enthusiastic and driven Tele-sales Agents to join our expanding team in Egypt. In this role you will promote and sell our interactive programming courses specifically designed for children aged 6 to 18 years. Your primary responsibilities will include contacting potential customers via phone and chat clearly explaining the benefits of our coding programs answering inquiries and converting leads into successful enrollments.
This is an exciting opportunity for individuals passionate about education and technology with strong communication skills and a customer-first mindset. You will play a key role in helping parents and guardians make informed decisions about their childrens educational journey.
- Make outbound calls to potential or existing customers using prepared scripts
- Explain product features and benefits in a clear and compelling manner
- Respond to customer inquiries through phone and chat promptly and professionally
- Ask relevant questions to understand customer needs and recommend the right program
- Close sales and achieve or exceed daily/weekly targets
- Update and maintain accurate customer information in the CRM system
- Process course enrolments and follow up on pending leads
- Redirect qualified leads to the field sales team when necessary
- Handle customer objections and grievances professionally
- Go the extra mile to ensure customer satisfaction and repeat engagement
- Maintain detailed records of conversations feedback and outcomes
Requirements
- A minimum of 6 months to 1 year of proven experience in a sales-related role
- Strong verbal communication and professional chat etiquette
- Active listening and empathy to understand customer needs
- Ability to confidently present the product s value
- Skilled at handling objections and closing deals effectively
- Ability to manage multiple leads follow-ups and CRM tasks efficiently
- Consistently meet daily and weekly performance goals
- Patient friendly and solution-oriented approach to every interaction
- Builds trust and provides a positive customer experience
- Fast clear and professional written responses via chat channels
- Works well in a team environment sharing insights and contributing to shared goals
- Talent for managing multiple chat conversations professionally and efficiently
- Prior tele-sales or customer support experience is a plus
- Passion for education and technology is highly valued
We are seeking enthusiastic and driven Tele-sales Agents to join our expanding team in Egypt. In this role, you will promote and sell our interactive programming courses specifically designed for children aged 6 to 18 years. Your primary responsibilities will include contacting potential customers via phone and chat, clearly explaining the benefits of our coding programs, answering inquiries, and converting leads into successful enrollments. This is an exciting opportunity for individuals passionate about education and technology, with strong communication skills and a customer-first mindset. You will play a key role in helping parents and guardians make informed decisions about their children's educational journey. Make outbound calls to potential or existing customers using prepared scripts Explain product features and benefits in a clear and compelling manner Respond to customer inquiries through phone and chat promptly and professionally Ask relevant questions to understand customer needs and recommend the right program Close sales and achieve or exceed daily/weekly targets Update and maintain accurate customer information in the CRM system Process course enrollments and follow up on pending leads Redirect qualified leads to the field sales team when necessary Handle customer objections and grievances professionally Go the extra mile to ensure customer satisfaction and repeat engagement Maintain detailed records of conversations, feedback, and outcomes A minimum of 6 months to 1 year of proven experience in a sales-related role Strong verbal communication and professional chat etiquette Active listening and empathy to understand customer needs Ability to confidently present the product s value Skilled at handling objections and closing deals effectively Ability to manage multiple leads, follow-ups, and CRM tasks efficiently Consistently meet daily and weekly performance goals Patient, friendly, and solution-oriented approach to every interaction Builds trust and provides a positive customer experience Fast, clear, and professional written responses via chat channels Works well in a team environment, sharing insights and contributing to shared goals Talent for managing multiple chat conversations professionally and efficiently Prior tele-sales or customer support experience is a plus Passion for education and technology is highly valued
Employment Type
Full Time
Key Skills
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