Manager, Launch Operations (GTM)
Manager, Launch Operations (GTM)
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Job Description
Position Summary
Headquartered in Ridgefield Park N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader our passion for innovation has been the common thread throughout our history. Weve grown into one of THE most recognized global brands. We consider ourselves relentless pioneers that push boundaries and defy barriers. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As EPAs ENERGY STAR Corporate Commitment Partner SEA is dedicated to making a positive impact on the environment through its eco-conscious products practices and operations.People Excellence Change Integrity Co-prosperity
Role and Responsibilities
The Samsung Electronics Product Management team is looking for a candidate to fill a key position supporting Launch Operations for Samsungs ongoing Mobile product launches. Candidate will focus on supporting core areas including: building and leading presentations project management risk management cross-functional coordination & communication data capture/communication and more as necessary. This position is responsible for driving communication and operational excellence and discipline within the cross-functional teams. This position will be the command center across Product Sales Marketing Retail Customer Care PR Logistics Supply Chain Management business operations and Channel Accounts and is responsible for the consolidation of plans & status.
Role & Responsibilities
Project Planning and Execution
- Develop comprehensive project plans including timelines milestones and resource allocation for product launches.
- Lead weekly status meetings with cross-functional teams to ensure product launches are tracked and executed effectively.
Stakeholder Management
- Act as the primary point of contact for internal and external stakeholders ensuring clear communication and expectations are set
Presentation and Communication
- Create and deliver cross-functional and executive-facing presentations highlighting progress challenges outcomes and solutions
- Implement a structured reporting framework to provide strategic insights into product launch statuses ensuring alignment with organizational objectives cross-functional partners and timelines.
Collaboration and Coordination
- Work closely with product sales marketing retail customer care PR logistics supply chain management business operations and channel accounts to track end-to-end launch across the organization.
- Analyze and compile multiple data sources collaborate with sales and marketing teams and synthesize inputs to create necessary outputs.
Risk Management
- Track and report on key performance indicators (KPIs) to measure the success of product launches
- Gather feedback and lessons from stakeholders and customers to inform future product launches.
Problem-Solving and Expertise
- Proactively identify and challenge activities that may detract from planned objectives managing conflict resolution to lead to solutions.
- Serve as a subject matter expert work independently and be considered a go-to individual for information by cross-functional teams. Determine the approach to work and processes.
Skills and Qualifications
Minimum Qualifications
- Bachelors degree in Marketing Project Management Communications or related field
- 6 years of professional experience in project management go-to-market or leadership in a cross-functional environment
- Strong project management skills with experience using tools such as Confluence Jira and MS Project
- Excellent communication and interpersonal skills to manage diverse teams and stakeholders
- An analytical and strategic mindset with the ability to solve problems and make data-driven decisions
- Exceptional time management and prioritization skills
- Knowledgeable of program management best practices
- Advanced reporting skills particularly in Microsoft Excel and Microsoft PowerPoint
- A proven track record of managing multiple projects at the same time
Preferred Qualifications
- Project management certification
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Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many more. In addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Required Experience:
Manager
Employment Type
Full-Time
