IT Network and Systems Administrator
IT Network and Systems Administrator
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Job Description
This senior level position will work as part of an experienced team in a fast-paced exciting environment and will be responsible for managing the daily operations of our computer networks and security systems. The performance of the duties must ensure a quality service approach to all employees customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Actively participate in the design and implementation of Farm Boys continuously evolving network and cyber security structure.
- Responsible for installation configuration and support of network devices such as: switches routers wireless access points firewalls network ports paging and telecommunication system and UPS systems.
- Conduct installation maintenance troubleshooting and upgrading of server hardware/software.
- Responsible for installation configuration and support of wireless system including: creation and management of VLANs secure guest access and correct deployment of access points.
- Create and maintain accurate documentation of processes and procedures.
- Monitor and address end-point vulnerabilities using vulnerability management software.
- Deploy company approved software remotely using package deployment tools.
- Troubleshooting systems configurations and hardware in a time critical environment.
- Work with third party vendors and service providers to troubleshoot issues resolve problems and make improvements to the IT environment.
- Mentor and train junior team members.
- Provide technical support for end users both at corporate and store level.
- Provide 24/7 escalation support for IT network and systems.
- May be requested to undertake other related duties on a periodic basis.
Qualifications :
- Typically requires completion of post-secondary education in Technology or related discipline plus a minimum of 3 years of IT related experience or an equivalent combination of education and experience.
- Technical proficiency and knowledge of LAN/WAN/SDWAN technology and associated software and hardware such as firewalls routers and switches required.
- Experience with network troubleshooting and common cyber security tools.
- Exceptional communication skills both written and oral.
- Superior analytical troubleshooting and problem-solving skills.
- Strong interpersonal skills and ability to excel in a team environment.
- Strong customer service skills and positive attitude with a desire to learn new technologies processes and take on new challenges.
- Ability to perform quick EDR support using Next-Gen AV suites.
- Experience with Email filtering security.
- Technical knowledge of Network Security Active Directory and Group Policy MS Office 365 VPN Antivirus Cloud/Onsite Backup Solutions Vulnerability Assessment Tools DNS Filtering PowerShell and various Server Operating Systems.
Work & Sensory Environment:
- Part of a 24/7 on-call rotation work schedule.
- May be required to sit for long periods of time at workstation.
- May be required to lift objects up to 50 lbs.
- Providing service to several people or departments working under many simultaneous deadlines.
- Possible exposure to eye strain from computer terminals.
- Must have access to a reliable vehicle to be able to travel to different sites on occasion.
Additional Information :
DCTOR
Accommodation is available upon request for applicants and employees with disabilities.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
