ERP Training and Development Specialist
ERP Training and Development Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations largest nonprofit Catholic healthcare organizations CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2300 clinics care sites and 137 hospital-based locations in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157000 employees 45000 nurses and 25000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care community benefits and unreimbursed government programs. Together with our patients physicians partners and communities we are creating a more just equitable and innovative healthcare delivery system.
Responsibilities
Job Summary / Purpose
The ERP Training and Development Specialist supports the development of ERP-related training materials and facilitates end-user training in a variety of formats including e-learning/in-person/web meeting as directed using a variety of delivery methods for the supply chain ERP related processes and systems. The individual will collaborate with subject matter experts and adapt the training approach as changes to the supply chain business model occur.
Essential Key Job Responsibilities
- Support the development and maintenance of supply chain training material that captures each process related to the use of the ERP supply chain functionality including drafting reviewing editing materials as assigned. Confirm revisions with SMEs and leadership.
- Participate in the development of e-learning modules including delivery of key content learner engagement strategies quizzes and other related materials through the use of slides e-learning design software and other tools.
- Collaborate with subject matter experts to develop user manuals for the ERP system and other supply chain tools as necessary.
- Deliver training sessions in a variety of delivery settings (in-person web) to support system division and local level end-users.
- Assist end-users on an as-needed basis
- Support the tracking of end-user completion status and training metrics to articulate training effectiveness and progress across CommonSpirit Supply Chain and other users.
- Contribute to the training plan implementation including support of scheduling identifying attendees communication and other tasks as assigned.
Qualifications
Required Education and Experience
Bachelors degree or 5 years of experience in business administration curriculum and instruction marketing communications or related field in lieu of a degree.
Masters degree/advanced degree related to health care: preferred/desired.
Required Licensure and Certifications
N/A
Required Minimum Knowledge Skills Abilities and Training
- Minimum 2 years of experience with ERP Applications such as Infor/Lawson Oracle Workday required.
- Minimum 2 years of experience developing and/or delivering training to end users required.
- Minimum 2 years of experience in healthcare Supply Chain environment preferred.
- Expertise with Microsoft Excel and Google workspace or Microsoft suite required.
Required Experience:
Unclear Seniority
Employment Type
Unclear
