Acquisition Coordinator

Looking to take the next step in your fundraising career Passionate about donor journeys campaign delivery and creating meaningful impact Join a purpose-driven team making a real difference to country kids.

AtRoyal Far West we believe that where a child lives shouldnt determine the quality of care they receive. We support children in rural and remote communities across Australia who need developmental behavioural and mental health services they cant access locally.

Based at our stunning beachside offices in Manly our small but mighty fundraising team is expanding and were looking for an enthusiasticAcquisition Coordinatorto help grow our individual donor base and build long-term support for our life-changing work.

About the Role

Reporting to the Individual Giving Manager the Acquisition Coordinator will play a key role in delivering multichannel campaigns that attract new regular and one-off donors. From face-to-face and telemarketing to digital direct mail and Giving Day events youll help plan coordinate and optimise campaigns that connect with new supporters and bring our mission to life.

Youll work closely with external suppliers and internal stakeholders managing campaign logistics tracking KPIs preparing data briefs and supporting donor onboarding journeys. Youll also help ensure that new donors feel welcomed valued and inspired to stay connected.

This is a fantastic opportunity for an early-career fundraiser or marketer with campaign coordination experience whos ready to step into a hands-on role with purpose autonomy and variety.

What Youll Do
Coordinate the day-to-day delivery of donor acquisition campaigns across F2F telemarketing direct mail and digital
Manage supplier relationships oversee timelines and track performance metrics
Brief and review creative assets for donor-facing communications
Collaborate on donor onboarding journeys and new supporter welcome experiences
Assist with Giving Day planning and execution
Work with data and digital teams to monitor conversion pipelines and optimise donation forms
Support early retention efforts for new regular givers (first 12 months)

What Youll Bring
13 years experience in fundraisingregular givingdirect marketing donor care or campaign coordination
Excellent communication time management and problem-solving skills
A proactive can-do attitude and love for working in a collaborative environment
A strong attention to detail and an interest in data-driven decision making
A genuine desire to use your skills to make a difference for children and families

Why Work With Us
Hybrid work model split your week between home and our beautiful office overlooking Manly Beach
Generous salary packaging increase your take-home pay
Additional leave benefits including 5 mental health days study leave and additional paid Christmas leave
Supportive inclusive and family-friendly culture
An opportunity to develop your careerwhile supporting a vital cause

YOUR SKILLS AND EXPERIENCE ARE

• Min 2 years experience in a similar role within acharity fundraising team
• Familiarity with Regular Giving and single/cash givingacquisition methods
• Ability to think creatively to diversify Individual GivingAcquisition channels
• Bubbly outgoing and confident personality with a positive approach to problem solving
• High level of communication and relationship skills
• Keen eye for detail and accuracy coupled with strong administrative skills.
• Strong organisational and time management skills
• Ability to work in a team and autonomously
• Experience using Salesforce Raisers Edge or similar CRM
• Competent user of MS Office and Email Marketing Software

OUR CULTURE:

Royal Far West is a rewarding inspiring diverse and purpose driven workplace which aims to elevate and harness our people power to support the health and wellbeing of country children for generations to come.

Our core values of Care Connection Passion and Impact are integral to the organisation. Respecting and upholding these values enables us to maintain a positive innovative and highly collaborative workplace culture.

BENEFITS OFFERED

Royal Far West has been recognised as one of Australia and New Zealands Best Places to Work in the prestigious annual list published by The Australian Financial Review and Boss Magazine. Our extensive benefits offered include:

• Structured induction program
• Meaningful work where you are making a positive difference. You will be supporting childrens mental health their wellbeing and helping them to build resilience.
• Career and professional development opportunities: All team members are supported to become accredited facilitators of the Tuning in to Kids parent group program and the Seasons for Growth childrens group program. There are great opportunities to learn best practice we offer an Impactful Leadership Program to emerging leaders interactive workshops offered to develop your work skills as well as online mandatory training.
• Attractive remuneration: base salary 11.5% superannuation
• Salary Packaging up to $15900 of your general living expenses can be offered tax free meals and entertainment up to$2650 pa tax free. See details at
• Work/Life Balance work from our beautiful location at Manly Beach or work from home. A laptop provided to work remotely and we offer a purchase leave scheme.
• Recognition & Reward Length of service awards and recognition awards aligned to our values.
• Positive Culture We are an inclusive organisation welcoming people from all walks of life!
• Beautiful location at Manly beach: easy access by bus ferry and parking options. We are based in an architecturally designed building purposely built to deliver our services. We have showers and towels available for your use so going for a swim before or after work is possible.
• CARE Days - up to 5 days off to look after individuals health and wellbeing on top of Annual and Personal Leave with the intention to provide employees with an opportunity to take regular breaks throughout the year.
• Benefits Program with discounts available on many high street purchases across Australia and access to novated car leasing.
• Pandemic Leave - 7 days paid leave per calendar year to employees that have been impacted by either a disaster or pandemic which effects their ability to attend work.
• Gifted Leave - gifting leave of up to 3 working days over the Christmas and New year holiday period.
• Paid Parental Leave 14 weeks full leave pay for the primary care giver and 4 weeks full leave for the non-primary care giver. Access to paid lactation breaks and lactation facilities.

HOW TO APPLY

If you like to take the first step in developing your career in a purpose led organisation please submit your CV and cover letter addressing the essential criteria by clicking on the Apply button.

For further information please contact Laura Brewster - Individual Giving Manageron or. A position description is available on the Royal Far West website will be reviewed as they are submitted so please dont delay in submitting your application.

Royal far West is privileged to work with First Nations communities and families. We are committed to the process of reconciliation and we value and respect the diversity of our employees.

Royal Far West does not discriminate based on race colour religion sex sexual orientation gender identity or expression national origin age disability marital status or based on an individuals status in any group or class protected by applicable law.

Royal Far West encourages applications from minorities and all other qualified applicants.

Only those applicants who have the right to work and are currently residing in Australia can be considered.

As a child safe organisation all employees at Royal Far West are required to provide a NSW Working with Children Check and vaccination record against Covid-19.