Partner Solutions Architect, AI Solutions
Partner Solutions Architect, AI Solutions
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Job Description
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.
Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses of all sizes achieve more at .
Why join us
Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley please submit an application. We look forward to getting to know you!
Also feel free to check out why:
Business Insider named us an enterprise startup to bet your career on
Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for a Partner Solutions Architect AI Solutionswith a strong focus on AI and agentic enablement to join our growing team in North America. Reporting to the Head of Partner Enablement & Solutions this role is pivotal in empowering our partners to build sell and deliver next-generation AI and agent-based automation solutions.
Critical roles you will assume:
- Enabling our partner ecosystem through strategic training assets and guidance to help them confidently position and implement Workatos AI and Agentic capabilities.
- Supporting partners during pre-sales and post-sales engagements acting as a trusted advisor in solutioning architecture and best practices to drive successful customer outcomes.
As a champion for partner success you will drive thought leadership provide technical guidance and scale adoption of Workatos platform across our strategic alliances. You will also collaborate closely with our Product Management and AI team to provide feedback from the field helping shape the direction of our AI offerings.
As a Partner Solution Architect AI Solutions within the Global Partner Enablement & Solutions Team your primary focus will be empowering partners in North America. Additionally you will support the scaling of our strategic partners on AI and Agentic initiatives globally helping them deliver transformative solutions across industries in both pre-sales and post-sales engagements.
In this role you will collaborate closely with our key partnersincluding consulting firms system integrators to enable them to architect design and implement innovative AI-powered and agentic solutions that address complex business challenges and drive automation at scale. You will also be responsible to:
Build strong relationships with key partner technologists and technology leaders across NA.
Enable train and support partners on Workatos Agentic and Agentic Apps capabilities best practices and architectural patterns.
Execute architectural workshops enablement sessions hands-on engagements PoCs and demos that showcase Workatos AI and agentic use cases.
Support partners during the implementation phase for strategic accounts providing technical oversight troubleshooting assistance and ensuring successful delivery of AI-driven projects within scope budget and timeline.
Guide strategic partner technologists client leads practice leaders vertical BU leaders CTOs engineers and consultants through Workatos point of viewespecially in the context of intelligent automation and AI agents.
Collaborate with technologists from strategic partners to ideate build and bring to market joint solution capabilities that incorporate AI and agentic orchestration.
Create and deliver impactful technical presentations architectural enablement programs and demo environments focused on real-world AI and agent-led scenarios.
Represent Workato and our joint AI capabilities at industry events technology conferences and partner forums.
Serve as a technical solutions expert with a deep understanding of AI architecture integration strategies and agent-based workflows offering advisory and troubleshooting support.
Work closely with Product and Engineering teams to relay partner feedback contribute to AI-related product improvements and help shape the roadmap for agentic capabilities.
Collaborate with cross-functional teams (Sales Partner Sales Product Engineering Customer Success) to refine product vision and drive success for partners and their customers.
Set and achieve quarterly objectives related to partner enablement AI expertise development process optimization and reusable asset creation.
Continuously strive to deliver an exceptional partner experience and position Workato as the go-to platform for enterprise-grade AI and agentic solutions.
Requirements
Qualifications / Experience / Technical Skills
Bachelors degree in Computer Science Machine Learning Artificial Intelligence or a related field or equivalent hands-on experience in AI development.
Demonstrated success as an AI Engineer with a portfolio showcasing impactful machine learning or AI-driven projects.
610 years of experience in partner enablement or solutioning within a SaaS or iPaaS environment.
Strong familiarity with Large Language Models (LLMs) and direct experience in developing or supporting chat-based AI applications.
In-depth understanding of prompt engineering Retrieval-Augmented Generation (RAG) vector databases function calling chain-of-thought reasoning and other advanced techniques for optimizing LLM behavior and performance.
Hands-on experience working with any one of OpenAI Azure OpenAI Google Gemini Amazon Bedrock Anthropic etc with a proficiency in using APIs would be preferred rather than just front-end chat interfaces like ChatGPT or Claude.
Practical knowledge of iPaaS platforms middleware and integration architecture including web services enterprise messaging APIs SOA ESB BPM SDKs and databases.
Proficiency in Python programming or a solid understanding of object-oriented programming principles would be an added advantage.
Exceptional communication and presentation skills with the ability to articulate complex technical concepts to both technical and business audiences.
Proven ability to build and nurture strong partnerships with consulting firms system integrators and technology partners.
Soft Skills / Personal Characteristics
Strong collaboration skills ability to adapt to a dynamic start-up environment with a passion for making an impact
Excellent enablement skills experienced in establishing trust and building partnerships with customers or partners
Strong critical thinking and analytical skills with an entrepreneurial and proactive mindset.
Ability to effectively prioritize tasks and manage time even under high-pressure situations
Strong written and oral communication skills with the ability to convey complex technical concepts effectively to a non-technical audience
Fast learner who can independently conduct extensive research and synthesize ideas information and options quickly
Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge
(REQ ID: 2079)
Employment Type
Full Time
