Customer Service
Customer Service
Posted on :
31-05-2025
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1 Vacancy
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Job Description
Customer Service Digital Wallet (Dutch Speaker)
Location: Lisbon Portugal
Start Date: 3 July 2025
Schedule: Monday to Friday 08:0017:00
Days Off: Saturday & Sunday
Work Model: Remote (First month on-site training)
Contract: 6-month CDD
Salary & Benefits
- Base Salary: 1100 gross per month x 14 payments
- Meal Allowance: 7.23 per working day
- Transport Allowance: 20 per month
- Health Insurance: Available from day 1 (free after 6 months; small contribution required initially)
- Welcome Bonus: Paid in 4 installments (up to 1000; absenteeism <6%)
- Relocation Support (for candidates moving to Lisbon):
- Airfare reimbursement: Up to 400 (after 6 months)
- Accommodation: Room in shared apartment max 12 months (280/month with all utilities included deducted from salary)
Welcome Bonus Details
- Paid in 4 equal installments (provided absenteeism is below 6%)
- 1st: After 3 months (paid in month 4)
- 2nd: After 6 months (paid in month 7)
- 3rd: After 9 months (paid in month 10)
- 4th: After 12 months (paid in month 13)
Who Can Apply
- Dutch native/fluent speaker
- EU ID Residence Card Manifestao de Interesse or relevant Visa (under consultation)
- Strong communication and customer service skills
Selection Process
- Application submission
- Validation
- First call
- Online tests
- Interview
- Client interview (if required)
- Job offer & hire
Ready to make a difference supporting digital wallet customers work (mostly) remotely and receive excellent relocation and benefits in Lisbon Apply now!
Employment Type
Full Time
Key Skills
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