Branch Manager
Branch Manager
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Job Description
Branch Manager for our Edmonton Location
Headwater Equipment has been serving the construction industry for over 27 years growing from one branch in Southern Alberta to 5 branches in Western Canada. We are a Heavy Equipment Sales Service and Parts company the mainline brands we sell are Sany Heavy Machinery Rokbak Articulated Trucks and Ammann Compaction products. We are authorized repair and parts distributors for Cummins Isuzu Deutz and Scania. Headwater also refurbishes and repairs late model heavy construction and mining equipment. We are a family run business that believes its employees are its greatest asset and that superior customer service is of paramount importance.
Our Edmonton branch has been open for just over 5 years and is in need of a strong leader to help this branch grow. The general manager is an integral position in helping Headwater Equipment achieve our market share goals and grow our parts and service departments. Therefore it is of the utmost importance that we set high standards of integrity and have a self driven person in the general manager position.
What Headwater has to offer:
Competitive pay package with growth and profit incentives
Company vehicle or vehicle allowance
Casual dress code
Clean and Healthy work environment
Benefit Package is an Employee Employer split cost
Includes Basic Vision Family Dental and 80% of Cost on Prescription drugs (Family)
Life Insurance Accidental Death and Dismemberment Long Term Disability
Employer matching RRSP Program
Positive Work Environment.
We are a family run company that cares for its employees
We have a proven record with a low turnover rate we want long term people
Dealer for quality brands - Sany Construction Equipment Rokbak Trucks - as well as a Cummins Isuzu and Scania Repair dealer
Position Summary:
Responsible for improving efficiency and increasing departmental profits while overseeing the companys overall operations at the Edmonton branch. They are to oversee several elements in the business including hiring staff growing service and parts sales overseeing branch operations and assisting with sales and marketing.
Key Responsibilities
Oversee day-to-day operations
Sales within the City of Edmonton and area
Assist with Service Equipment and Parts Sales
Assist sales staff as needed - collaborate with sales manager
Work with senior management on strategies and goals for branch growth
Assist with customer service and dispute resolution
Oversee branch expenses
Assess current policies and procedures and recommend improvements as needed
Evaluate and improve operations at the branch level
Ensure employees work productively and develop professionally
Assist with recruitment and training of new employees
Direct the employee assessment process for the branch
Ensure staff follow health and safety regulations
Assist with HR issues that may arise within the branch
Service and Parts Managers will report to the branch manager
Education Skills Experience and Requirements:
Proven experience as a General Manager or similar executive role
3 years experience in a management role
Experience in planning and budgeting
Knowledge of business process and functions
Strong analytical ability
General computer skills with familiarity with Excel spreadsheets
Strong verbal and written communication skills
Customer service and sales experience/skills
Strong organizational and time management skills
Problem solving and troubleshooting skills
Valid Drivers license
Work Style Personality & Character Traits
Strong leadership skills and ability to direct/lead staff
Problem-solving and decision- making skills
Excellent communication skills
Reliable punctual and dependable
Follow and maintain safe work practices
Cooperative and collaborative problem solver
Tact and ability to remain calm and professional
Attention to detail
Respects and follows reporting lines company policies and procedures
Demonstrates commitment to code of conduct and company values
Contact:
Submit your resume thru the web portal you are viewing this job on
Only candidates selected for pre screen will be contacted
Required Experience:
Manager
Employment Type
Full-Time
