Medical Front Office - Patient Service Specialist
Medical Front Office - Patient Service Specialist
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Job Description
Overview
Medical Front Office - Patient Service Specialist
San Diego California
Select Physical Therapy Mission Valley is looking for a motivated individual to join our team. We have a strong connection with our local community and solid reputation with our patients and local referral sources. Our top candidates will have strong customer service be well organized flexible and come to work with a big smile each day.
Job Description
When patients enter our centers we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate communicate with individuals via email and phone manage patient payments and utilize multiple computer programs. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.
Schedule:
- Center Location: 7425 Mission Valley Road Suite 201 San Diego CA 92108
- Type of Employment: Full Time
- Hours: Weekdays (M-Th 7-7 PM Friday 7-1 PM)
- Compensation: $21.00 - $22.00/hour based on experience
Why Join Us: (benefits for full-time at 32 hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX health vision and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
We are actively seeking candidates who are adaptable and flexible patient-centric exceptional communicators detail-oriented and team players.
In this role typical responsibilities include the following:
- Greet new and existing patients as they arrive register new patients and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including but not limited to: attorney offices insurance companies translation companies market operational leaders and business development team
- Collect co-pays from patients manage payer approvals and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients providers and coworkers
Qualifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
- 1 Year of Front Desk Experience
- 1 Year of Scheduling Experience
Preferred Qualifications:
- 1 Year of Medical Office Experience
Physical Requirements:
- Ability to walk stand bend and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
- Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Required Experience:
Unclear Seniority
Employment Type
Unclear
