Are you passionate about quality continuous improvement and making a real impact in a manufacturing environment At Rockline Industries we dont just manufacture products we manufacture trust. As a family-owned company and one of the worlds largest producers of wet wipes and personal care products we are driven by our RRITE values: Renew Respect Integrity Teamwork and Excellence.
Were looking for a detail-oriented and proactive QA Technical Support Coordinator to join our team. If you thrive in a fast-paced environment enjoy solving problems and want to be part of a company that values innovation and people this is the opportunity for you.
What Youll Do:
As aQA Technical Support Coordinator youll be the quality champion across our departments. Your responsibilities will include:
- Leading quality investigations and reportingNon-Conformance Events (NCEs)andFinished Goods Non-Conformities (FG NCMs).
- Collaborating with logistics and warehouse teams to manage product holds inspections and rework activities.
- ReviewingDevice History Records (DHRs)and managing incoming quality documentation.
- Supporting new product development by analyzing raw materials and manufacturing parameters.
- Authoring and routing product specifications throughAgile(our product lifecycle management system).
- Performing physical inspections retain inspections and trend analysis to ensure product excellence.
What You Bring:
- High School Diploma required; Associate degree preferred.
- 6 years of experience in a manufacturing or quality assurance environment.
- Strong proficiency in Microsoft Word Excel and Outlook.
- A passion for quality systems and documentation.
- Experience in regulated environments (e.g. healthcare food safety or environmental compliance) is a plus.
Why Rockline
- People-First Culture:We believe in empowering our associates and fostering a collaborative respectful workplace.
- Innovation-Driven:We invest in cutting-edge technology and sustainable practices.
- Career Growth:We offer training development and advancement opportunities.
- Community Impact:Were committed to giving back through volunteerism and sustainability initiatives.
Required Experience:
IC