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Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options including medical dental and vision plans for the employee and their dependents Health Spending Account (HSA) Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.
***This position is remote with a clear and current CA LVN license.
Position Summary:
The Clinical Quality Liaison educates and supports providers and practice sites in improving clinical quality measures and closing gaps in care. The Clinical Quality Liaison provides education and acts as a resource for HEDIS measures appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting compliance to meet State and Federal standards for HEDIS. Supports the development and implementation of quality improvement interventions and audits.
Responsibilities may include:
- Advises and educates providers and practice staff in clinical quality measures medical record documentation and coding guidelines.
- Collects summarizes and trends provider performance data to identify opportunities for provider improvement and closing gaps-in-care.
- Supports provider practices in coordinating gaps in care with members.
- Reports provider/clinic specific metrics. Identifies specific practice needs and barriers to clinical quality improvement. Develops action plans to address the needs and barriers in collaboration with providers.
- Performs medical record review or audits as needed.
- Document provider clinic staff member and/or health plan encounters.
- Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education.
- Provides resources on clinical quality measures to support providers and clinic staff.
- Communicates with and researches external data sources as needed. Provides communication such as newsletter articles member education outreach interventions.
- Update data and maintain data integrity in the population health platforms and EHR systems.
Minimum Qualifications:
- Required or equivalent work experience of 2 years related HEDIS record collection and measures improvement with analytical review/evaluation and / or Quality Improvement.
- Experience in data and chart reviews to provide consultation and education to providers and provider staff.
- Clear and current CA Licensed Vocational Nurse (LVN)
Preferred Qualifications:
- 1 year of experience in Managed Care preferred.
- An Associates Degree or higher in Healthcare Public Health Nursing Psychology Health Administration Social Work or related field preferred.
Unclear