Junior Help Desk Technician
Junior Help Desk Technician
Posted on :
31-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
31-05-2025
Job Description
Junior Help Desk Technician
Support the Team. Power theProductivity. Launch Your IT Career.
About Rebel Athletic
At Rebel Athletic we dont justcreate performance wearwe spark performance potential. Founded in 2013 with afierce mission to shake up the world of custom team apparel weve grown into aglobal brand known for luxury design elite quality and a culture thatcelebrates originality drive and fearless expression.
We began by revolutionizingcompetitive cheerand now were breaking barriers in dance color guardsideline school spirit and luxury lifestyle activewear. Every piece we designis a fusion of fashion and function turning stages into runways and athletesinto icons.
But behind every shimmer andsilhouette is something even more powerful: a movement driven by people andpowered by tech. Were not just designing what athletes wear were building platformssystems and support structures that keep our global operation runningseamlessly. From digital design tools and ERP systems to mobile devices andsecure networks technology is core to our story.
As we grow our infrastructuremust scalefaster smarter and stronger. Thats why our IT team is central toeverything we do. Theyre the quiet heroes behind the scenes ensuring ourRebels stay connected secure and supported whether theyre designingcollections fulfilling orders or creating content that lights up the world.
This isnt just a your entry into an elite team where creativity meets infrastructurehustle meets support and potential meets opportunity. Welcome to Rebel Level.
About the Role
Were hiring a Junior Help DeskTechnician to be the go-to resource for first-level tech support across ourorganization. This is a fast-paced hands-on position where youll help set updevices troubleshoot issues and ensure that our employees have everythingthey need to work smoothly and securely.
Perfect for someone early intheir IT career this role will provide broad exposure to real-world systemsbest practices and cross-departmental support needs. Youll be surrounded byexperienced IT professionals and given the tools to grow into more advancedroles in system administration network security or cloud operations.
What Youll Do
Provide frontlinesupport for Windows and macOS systems and Microsoft 365 tools
Respond to tickets calls and walk-ups with speed and a service-first mindset
Set up configure and maintain laptops desktops mobile devices andperipherals
Assist with onboarding and offboardingaccounts credentials and hardwarelogistics
Track and manage IT inventory ensuring accurate logs and timely updates
Perform basic diagnostics troubleshoot issues and escalate when needed
Contribute to internal documentation and process libraries
Support endpoint compliance and helpenforce company IT policies
What You Bring
High school diploma orequivalent (associate degree or IT certifications a plus)
02 years ofexperience in help desk or tech support roles
Basic familiarity with Microsoft 365 Windows/macOS and IT fundamentals
Clear communicator who stays calm under pressure and focused on solutions
A true team player whoshungry to learn and grow within the IT field
Passion for technology curiosity about systems and a customer-first attitude
Bonus Points For
Experience withMicrosoft Intune Active Directory or any ticketing platform (e.g. JiraZendesk Freshservice)
Familiarity with remote desktop support tools like ManageEngine or Splashtop
Interest in scripting or IT automation (PowerShell Bash etc.)
Why Youll Love ItHere
Start your IT career ata company where innovation and impact go hand in hand
Gain real-world experience supporting a fast-growing tech-forward organization
Learn from a team of IT professionals who love what they doand help you grow
Be part of a bold brand that values originality accountability and teamwork
Enjoy full benefits 401(k) PTO and access to top-tier equipment andresources
Equal OpportunityEmployer
Rebel Athletic is an EqualOpportunity Employer. We celebrate diversity and are committed to creating aninclusive environment for all employees. We encourage individuals of allbackgrounds experiences and perspectives to apply.
If youre ready to troubleshootwith confidence support with heart and grow into the tech career youve beendreaming about
Apply now. Start strong. Growboldly. Rebel Level awaits.
Support the Team. Power theProductivity. Launch Your IT Career.
About Rebel Athletic
At Rebel Athletic we dont justcreate performance wearwe spark performance potential. Founded in 2013 with afierce mission to shake up the world of custom team apparel weve grown into aglobal brand known for luxury design elite quality and a culture thatcelebrates originality drive and fearless expression.
We began by revolutionizingcompetitive cheerand now were breaking barriers in dance color guardsideline school spirit and luxury lifestyle activewear. Every piece we designis a fusion of fashion and function turning stages into runways and athletesinto icons.
But behind every shimmer andsilhouette is something even more powerful: a movement driven by people andpowered by tech. Were not just designing what athletes wear were building platformssystems and support structures that keep our global operation runningseamlessly. From digital design tools and ERP systems to mobile devices andsecure networks technology is core to our story.
As we grow our infrastructuremust scalefaster smarter and stronger. Thats why our IT team is central toeverything we do. Theyre the quiet heroes behind the scenes ensuring ourRebels stay connected secure and supported whether theyre designingcollections fulfilling orders or creating content that lights up the world.
This isnt just a your entry into an elite team where creativity meets infrastructurehustle meets support and potential meets opportunity. Welcome to Rebel Level.
About the Role
Were hiring a Junior Help DeskTechnician to be the go-to resource for first-level tech support across ourorganization. This is a fast-paced hands-on position where youll help set updevices troubleshoot issues and ensure that our employees have everythingthey need to work smoothly and securely.
Perfect for someone early intheir IT career this role will provide broad exposure to real-world systemsbest practices and cross-departmental support needs. Youll be surrounded byexperienced IT professionals and given the tools to grow into more advancedroles in system administration network security or cloud operations.
What Youll Do
Provide frontlinesupport for Windows and macOS systems and Microsoft 365 tools
Respond to tickets calls and walk-ups with speed and a service-first mindset
Set up configure and maintain laptops desktops mobile devices andperipherals
Assist with onboarding and offboardingaccounts credentials and hardwarelogistics
Track and manage IT inventory ensuring accurate logs and timely updates
Perform basic diagnostics troubleshoot issues and escalate when needed
Contribute to internal documentation and process libraries
Support endpoint compliance and helpenforce company IT policies
What You Bring
High school diploma orequivalent (associate degree or IT certifications a plus)
02 years ofexperience in help desk or tech support roles
Basic familiarity with Microsoft 365 Windows/macOS and IT fundamentals
Clear communicator who stays calm under pressure and focused on solutions
A true team player whoshungry to learn and grow within the IT field
Passion for technology curiosity about systems and a customer-first attitude
Bonus Points For
Experience withMicrosoft Intune Active Directory or any ticketing platform (e.g. JiraZendesk Freshservice)
Familiarity with remote desktop support tools like ManageEngine or Splashtop
Interest in scripting or IT automation (PowerShell Bash etc.)
Why Youll Love ItHere
Start your IT career ata company where innovation and impact go hand in hand
Gain real-world experience supporting a fast-growing tech-forward organization
Learn from a team of IT professionals who love what they doand help you grow
Be part of a bold brand that values originality accountability and teamwork
Enjoy full benefits 401(k) PTO and access to top-tier equipment andresources
Equal OpportunityEmployer
Rebel Athletic is an EqualOpportunity Employer. We celebrate diversity and are committed to creating aninclusive environment for all employees. We encourage individuals of allbackgrounds experiences and perspectives to apply.
If youre ready to troubleshootwith confidence support with heart and grow into the tech career youve beendreaming about
Apply now. Start strong. Growboldly. Rebel Level awaits.
REBEL ATHLETIC INC is an EEO employer - M/F/Vets/Disabled
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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