Role: Deployment Lead
W2 & C2C
Remote Role (Chicago IL prefer someone located in Chicago area as there will be times they need to be in the Hoffman office.) We are looking for a highly organized and detail-oriented Deployment Manager to oversee the planning coordination and execution of Billing system deployments across various environments. The ideal candidate is a structured hands-on leader with a deep understanding of enterprise software deployments system integrations and business continuity planning. This individual will collaborate across cross-functional teams to plan execute and govern deployment milestones while ensuring minimal disruption to business operations.
Key Responsibilities:
Plan and Coordinate Deployments:
Own the end-to-end cutover and deployment strategy for Billing and integrated systems.
Develop and maintain deployment schedules and documentation. Ensure that all deployment activities adhere to organizational standards and compliance requirements.
Define detailed runbooks rollback plans and checklists to ensure smooth transitions across environments.
Drive day-of-deployment execution and coordinate resources across IT business and vendor teams.
Collaborate with Teams:
Collaborate with teams supporting Salesforce Azure Oracle ERP Boomi and legacy systems to align technical deployment activities.
Ensure integration readiness across all dependent systems and environments.
Risk Management:
Identify document and mitigate deployment risks dependencies and conflicts.
Enforce change control and approval processes; proactively manage deviations and unplanned impacts.
Communication & Coordination
Act as the single point of contact for deployment status issue resolution and escalations.
Provide real-time updates to stakeholders and ensure alignment with business timelines and objectives
Post-Deployment Reviews:
Conduct post-deployment reviews and retrospectives.
Continuously improve deployment playbooks processes and tooling.
Additional Information:
Tools and Technologies: Comfortable working with deployment tools such as Harness. A strong background in IT operations software development or systems engineering is highly desirable.