Customer Service Representative
Customer Service Representative
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Job Description
Berman STAR Nissan / Infiniti of Niles is seeking a professional positive and friendly Customer Service Representative to join our team!
Location: Berman STAR Nissan (Niles IL)
Schedule: Monday-Saturday 9:00AM-5:00PM (Sundays & one weekday off)
Pay: $17/hr Bonuses!
Customer Service Representative - Vehicle Exchange Program
We are looking for a professional positive and friendly Customer Service Representative to be a part of our Vehicle Exchange Program! In this role you will play a key part in engaging with our Service customers in person presenting exciting opportunities to upgrade their current vehicles.
Responsibilities:
- Educate customers on the benefits and options available through our Vehicle Exchange Program
- Deliver outstanding customer service with a friendly and professional demeanor
- Interact with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange program
- Act as a liaison between customers and the service department while their vehicle is being serviced
- Utilize strong decision-making and active listening skills to understand and address customer needs effectively
Ideal Candidate:
- Professional positive and approachable attitude
- Strong communication and interpersonal skills
- Ability to make informed decisions and actively listen to customer concerns
Benefits/Perks:
- Competitive PTO Policy - Earn 2 weeks within your first year of employment!
- Multiple low-cost medical insurance options starting as low as $43/week plus FREE TeleHealth
- Low-Cost Dental Vision & Life Insurance Options
- Short Term & Long Term Disability
- Paid Training
- 401K
- Automotive Service & Sales Discounts
- Opportunities for Advancement!
Qualifications :
- Valid drivers license with a clean driving record (minimum of 3 years)
- Team player attitude with a strong sense of responsibility
- Fluent in Spanish preferred
- Prompt courteous and enthusiastic personality
- Strong follow-up and multitasking abilities
- Strong computer skills
- Willing to undergo a pre-employment background check
Additional Information :
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
